Dylan Karvia Email & Phone Number

Brunswick, Maine, United States

• Managing whole customer relationship, from business development to account management
• Becoming an industry expert in healthcare, aviation, life sciences, and data center construction
• Growing the customer and revenue base in the California and Hawaii markets

Portland, Maine Metropolitan Area

• Coordinating with commercial customers in their electronic payment and cash management needs using BSB’s Treasury Management online platform
• Protecting customer’s assets by implementing strict information security measures
• Ensuring customer success with new account onboarding, providing solutions for existingcustomers, and working as a point of contact for new referrals
• Recognized internally for a willingness to cross train with the deposits operations team and tohelp build strong bonds between departments. Received 2022 STAR award for making a positive impact on the department’s.

North Slope Borough County, Alaska, United States

• Working with Project Manager to implement new jobsite projects and update procedures for all employees
• Administering payroll and cost codes for 170+ DUS employees at the Kuparuk jobsite
• Coordinating invoicing and billing with accounting team in Anchorage
• Running operations of commissary (ordering, customer service, invoicing, and vendorrelations)

Anchorage, Alaska

• Hired for the 2019-2020 winter ice road exploration to build and maintain the schedule and travel arrangements for 120+ DUS employees
• First level of contact for all DUS ice road employees, assisted other departments by conducting preliminary interviews at job fairs, assisting with onboarding new employees
• Successfully completed ice road season, was given specific praise by senior management and field project managers for calmly and professionally navigating COVID-19 challenges

• Managing 2-12 day tours throughout Alaska for groups of up to 50 guests
• Tailor fitting journeys by upselling guests on optional tour packages while consistentlyexceeding sales benchmarks
• Consistently in the top 5 for highest scoring Tour Directors in guest satisfaction surveys
• Maintaining strong working relationships with internal and external vendors and clients
• Representing various cruise lines and luxury tour operators such as Abercrombie & Kent,Viking Cruises, and Crystal Cruises.

Phoenix, Arizona Area

Wranglin balloons making once in a lifetime experiences happen everyday.

Alaska And Yukon

• Responsible for the success of 6 to 14 day tours across Alaska and the Yukon
• Time management and coordinating logistics of the days activities
• Working with company owned hotels and management to ensure guest satisfaction
• Selling optional excursions in multiple locations

Suwon, Gyeonggi-do, Korea

-Preparing Lesson plans-Creating a safe, educational, and entertaining environment for elementary age students-Assisting other teachers where necessary

Portland, Maine Area

I had numerous duties and was trained to work in any section of the store. The section I worked the most in was the beer and wine department where I was responsible for store presentation, product management, and sales.