Dylan Snyder Email & Phone Number

Evansville, In, Us

Indiana, United States

Evansville, Indiana, United States

• Leadership: Overseeing a front office team of thirteen employees (bell staff, shift supervisors,and front desk agents) for a two-hundred and fifty room full-service hotel property. Ourdowntown property hosts corporate events, weddings, and conferences and has become amajor hub for economic development in the tristate area.• Overseeing Daily Operations: Ensuring the check-in and check-out process is consistentfrom guest-to-guest; the daily reservation count averages anywhere between 80 to 180 check-ins on a single day.• Building Lasting Account & Guest Relations: Addressing and resolving customer issues inorder to restore satisfaction in the brand and property while also building a culture with myteam that focuses on exceptional hospitality.

Evansville, Indiana, United States

• Leadership: Overseeing a front office team of thirteen employees (bell staff, shift supervisors,and front desk agents) for a two-hundred and fifty room full-service hotel property. Ourdowntown property hosts corporate events, weddings, and conferences and has become amajor hub for economic development in the tristate area.• Overseeing Daily Operations: Ensuring the check-in and check-out process is consistentfrom guest-to-guest; the daily reservation count averages anywhere between 80 to 180 check-ins on a single day.• Building Lasting Account & Guest Relations: Addressing and resolving customer issues inorder to restore satisfaction in the brand and property while also building a culture with myteam that focuses on exceptional hospitality.

Evansville, Indiana Area

Provided customers with knowledgeable impartial advice on Windows & Apple products while finding them the best product to fit their needs.

Bloomington, Indiana Area

-Worked independently on closing procedures and on occasion guided new employees (1 to 3 at a time) on how to go about the closing protocol.-Prepared food during the nightly dinner rush (which the traffic on average could reach upwards of a hundred to two hundred students in a single evening).

Bloomington, Indiana Area

Assisted with preparing the IU Bookstore for Fall semester book sales: Unpacking and organizing textbooks and setting aside early orders for students.

Evansville, Indiana Area

Provided over-the-phone customer service for Old National Bank customers during the transitory process of a major bank acquisition (through a temp agency).