Carolina Reyes Email and Phone Number

Ensured compliance with regulatory requirements across US, Canada, and Mexico. Developed Quality Test Plans and led the DFMEA AIAG VDA process to enhance product designs. Skilled in sustainability monitoring, standardizing procedures, managing improvement projects, and creating e-learning resources. Aligned new product launches with the NPDL process to ensure end-to-end quality. Coordinated with IQE and SQE teams to meet quality deliverables and validated compliance with R&D and Product Management. Ensured PFMEA and Control Plans align with critical quality parameters. Improved internal Advanced Quality Plans to enhance team performance.

Worked for US, Canada, and Mexico teams ensuring compliance of product and regulatory requirements (UL, IEC, DLC, Energy Star, Title 24, ISO). Worked on development of Quality Test Plan and follow-up to certification testing, along with R&D and laboratory and confirmed the compliance of internal Design Rules along with R&D. Train and onboard team. • Led DFMEA AIAG VDA process along with R&D and follow-up to DFMEA actions•Performed reliability-calculation of product Lifetime Prediction (TM21) for quality and warranty purposes (using internal tool), and analysis of results.•Participated in design reviews with R&D and NPI Engineers to identify design weaknesses and potential improvements •Monitored sustainability activities (BOMCheck, and internal targets)•Analyzed quality history of predecessor products for DFMEA and product development•Supported in quality issues and complaints investigations post Launch•Created of VE quality planning checklist as an improvement and poka-yoke for NPDL deliverables•Standardized and improved internal procedures on R&D and VE teams aligned with NPDL process.•R&D Processes continuous improvement and project leader for improvement projects•Facilitated development & performance of internal Audits to ensure the compliance of different processes and documentation related to NPDL (New Product Development).•Developed e-learning webpage and trainings for R&D & VE teams use which includes tools, tutorials, webinars and articles which facilitate design and NPDL process for the team. •Led weekly meetings with global team (US, CAN, LatAm).•Functioned as project lead on the ETL audit certification (ISO:17025) project for the new R&D lab in Monterrey factory.

Project Leader in New Product Industrialization projects through the NPDL process (Several products simultaneously), from Project Start, through Project Plan Commitment, Design Release, Product Validation and Project Launch.•Led weekly meetings with the internal and external team for reviewing and monitoring project progress (see product design validation, assembly validation, feedback to design/R&D, managing machinery and human resources, as well as raw materials for a proper process, and with the top quality). Assured that all project activities are fulfilled in the established time, meeting all design, quality and cost requirements of the project.•PSE for new products, master data creation from materials set-up to BOMs creation and costing in SAP.•Monitored and provided technical support to Manufacturing and Production areas after product release.•Tested first pieces for development, changes and improvements, resulting in successful and high quality product launches•Coordinated analysis, development, execution and monitoring of engineering changes of new and current products.•Drafted proposals for cost-reduction improvements in BOM.•Improved internal processes for new products, as well as creation of files that facilitate the control of the process.

Created Production control procedure, Production Plan Master File (currently used), and weekly production plan for the metal parts manufacturing area (Make to Order) and for the painting area (Creation of file and weekly delivery to area supervisors).• Followed up to production plan compliance, achieving 100% compliance with the special component plan (Make to Order).• Created, released and confirmed Work Orders in SAP, and managed inventory tracking in SAP.

Time studies and line balancing, process audits, documentation of production lines, production line support, continuous process improvement, creating and improving internal procedures. Supported company's machines area (hard & soft tool).• Performed productivity analysis in assembly area and press area.• Project Leader in SMED project to improve press efficiency and on Assembly Area Efficiency Improvement Project.

Internship in New Product Development & Product Support Engineering areas-Prototype building for industrialization of new products-Master Data creation for new components-Pilot Run coordination support-First Approval Inspection for new parts-Engineering change coordination and execution-Engineering Change execution on SAP-Samples inventory and sample plan

Supervised production lines, assured existence of components complying with quality standards by following up daily the material flow. Monitored time studies performance and analysis for line balancing and process improvements. People management and interaction with other areas.• Performed production lines layout redesign to optimize the process flow and times.• Analysis and improvement of production and quality documentation (WI, flowcharts, quality alerts).• Process and product audits for standardization and improvement of production lines.