Technology professional with hands-on experience, including 4 years leading Notes teams in the design, installation and support of Lotus Notes environments for both small businesses and large units of JP Morgan Chase. Currently leading major project for Windows 7 Upgrade at Techdata Corp. Successfully completed numerous projects requiring diverse skill sets, particularly group leadership, problem resolution, customer interface, and planning / implementation of new systems and processes. Reliable and able to manage projects and resources in customer service-driven, critical environments requiring flawless up time. Strengths include:Specialties: - Technical Team Leadership - Troubleshooting / Problem Resolution- Knowledge Sharing / Documentation- Project Planning / Management -
Listed skills include Disaster Recovery.