Joy Smith Email & Phone Number

Atlanta, Ga, Us

Louisville, Kentucky Area

• Project Lead for EZMAR two week implementation process for skilled nursing facilities to allow licensed staff to electronically enter and sign for resident medications.• Facilitated Kick-off meeting with facility leadership team (DON, ADON, SDC, Administrator) to discuss and set implementation expectations.• Provide strategy coordinated with DON to update Transition Guide with pertinent information regarding facility’s current processes (i.e. MAR codes, Med Admin times, patient vitals, order specifics) to be utilized by implementation team.• Project Leader for client on-site with facility leadership team members conducting Quality Assurance (QA) of orders entered by Data Specialist into facility’s live site one week prior to go-live.• Conducted 3 hour hands-on learning sessions for leadership team (Administrator, DON, Unit Managers) and floor staff one week prior to go-live.• Configured database for training to mirror customer’s live site, for both the Administrative and Medpass components.• Customized client's EZMAR site with MAR codes, ancillary/order templates, hours of administration, etc.• Managed Process Review meeting with leadership team at the end of go-live week to ensure processes impacted by transitioning to EZMAR are reviewed and on-going roles and responsibilities are assigned to key staff members.• Managed national rollout of pharmacy Medication Management system to skilled nursing facilities to enable licensed nursing staff to reorder, receive, return and destroy medications.• Installed and tested equipment and software to ensure medication orders successfully updated on customer’s website and at local pharmacy. Provided on-site support during and after implementations.• Participated in user ability testing for new releases of pharmacy applications.

Greater Atlanta Area

Provider of health care services through skilled nursing facilities and long-term acute care hospitals.