Edward Marsh Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Manage resources for 500 users and 900 devices.Replace 60 % of computing equipment and network infrastructure at 5 locations.Managed a group of 2 and 3 system administrators.Reduced response times by 45% by implementing company wide ticketing system.We coordinated budgets with CFO and cost analysis for equipment with vendors.

Houston, Texas, United States

Managed network infrastructure for clients.Managed domain, email and application licensing for clients.Local and remote support for client equipment and engineering applications.Recommended technologies to increase company workflows and performance and followed thru with project management and implementation.

Houston, Texas, United States

Managed email migration from IT vendor to Microsoft Office 365. Reducing operational cost by more than 20%.Upgraded network infrastructure, reducing network outages by 33%.Installed Windows Server and storage solution for software development group, adding 70% capacity to software development environment.Deployed virtual workstations and server to accommodate software testing environment increasing performance by 35%.

Houston, Texas, United States

Administered request and delivery of rental, lease, purchased and renewals of Petro-technical software.Managed proper deployment, installation and delivery of software to different engineering disciplines (geologists, geoscientist, geomechanics and geophysicists).Developed and maintained reports to determine usage and cost efficiency of managed software. Was able to reduce costs by 6% by optimizing capacity.Presented budget reports both verbally and written to IT division director.

Houston, Texas, United States

Led corporate global initiatives for the division such as McAfee EPO, laptop drive encryption, Windows XP upgrade, server security and patching.Defined targets and objectives then coordinated with team members to accomplish set goals, like reducing help desk resolution times by 20%.Monitored timelines and flagged potential issues to be addressed in service desk system.Directed technical strategy for integration of three acquired companies all done on time and within budget.Defined hardware requirements for workstations and servers dedicated to reservoir studies. Added 30% capacity with a 40% reduction of equipment, reducing operation cost by 15%.

Houston, Texas, United States

Defined IT targets and objectives for company President.Managed budget and vendor selection for all infrastructure and office needs.Implemented Exchange server with antivirus and spam filters, reducing outages by 60%.Deployed HPC Cluster for Reservoir Simulation software.Built a network that integrated 5 offices in 4 continents.Spearheaded centralization of contact management, resulting in coordinated effort on behalf of sales staff. Reducing report generation time by 25 %.Recommended process and systems improvements such as migrating to more flexible phone system and reducing maintenance and operational costs by 12%.Upgraded print capabilities, reducing consumable costs by 35%.