Erika Guzman Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

- assisting customers with licensing, account management, processes, and information - building and maintaining connections and relationships with customers- training new hires through processes- consistent with responses and feedback with account maintenance and customer responses

Saint Petersburg, Florida & Seattle, Washington

My responsibilities include:- management of the store and my team-customer service, knowing when and how to help customers- team deployment on the floor - sales, learning weekly goals, and learning how to reach each weekly goal- handling money safely and securely- food safety, quality, cleanliness, and maintenance- beverage quality, coffee knowledge, and history of the company- inventory management and controlled food and coffee waste

Seattle, Washington

Learning and testing with a team on equipment and recipes with different departments in the Starbucks Innovation lab. temporary position

West Lafayette, Indiana And Pinellas Park, Florida

-Customer service: learning customer cues and meeting their needs - Management: team deployment, growth, managing money, and scheduling- Catering/Faxpediting quality large orders for companies and groups of people in a small amount of time- Quality assurance with food safety and cleanliness, food handling, and presentation- Applying a cleaning culture to the store and the staff in order to achieve top cleanliness- Head cashier: handling large amounts of money with a small amount of error and heavy precision