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Eason Yang Email & Phone Number
Sales Director and Head of BPO Solution
at
Brandlink PH
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Sales Director and Head of BPO Solution
Location
Suzhou, Jiangsu, China
Company size
Who is Eason Yang? Overview
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Quick answer
Eason Yang is listed as Sales Director and Head of BPO Solution at Brandlink PH, a with 13 employees, based in Suzhou, Jiangsu, China. AeroLeads shows a matched LinkedIn profile for Eason Yang.
Eason Yang previously worked as Sales Director and Head of East China at 链帮出海 Brandlink and Senior Account Manager at Concentrix. Eason Yang holds Master'S Degree, Mba from Soochow University (Cn).
Company email context
Email format at Brandlink PH
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Brandlink PH
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Profile bio
About Eason Yang
At BrandLink, our team specializes in elevating Chinese brands on the global stage, offering comprehensive Customer Service, Technical Support, and Telemarketing across multiple continents. With my leadership, we've become a cornerstone for businesses seeking to navigate international markets, leveraging our presence in the Philippines, Russia, Georgia, and Cameroon to ensure seamless market entry and customer engagement.My tenure in Business Development, Sales, and Account Management has been marked by a deep understanding of the Customer Experience industry, informed by strategizing with BPO vendors worldwide. This strategic positioning, coupled with robust workforce management, has consistently delivered performance excellence and cost-effective solutions tailored to client needs.
Listed skills include Performance Management, Team Management, Management, Call Centers, and 44 others.
Current workplace
Eason Yang's current company
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Brandlink Ph
9 roles
Eason Yang work experience
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Sales Director And Head Of East China
Current
链帮出海 Brandlink
https://lianbangchuhai.com/BPO sales director, focus on China brands going Global!
Aug 2024 - Present
Feb 2020 - Jul 2024
Account Manager
• Manage 5 accounts including Banking ，Telecom and high tech industry.• Business development
Jun 2017 - Feb 2020
Operation Manager
.Lead and Manage 1 Assistant Manager and 2 Supervisor with 150 agents.Improve online efficiency from 30% to 70% in 3 months , save 100 + headcount cost..Cost control and accountable for revenue .Deliver leadership training to management team.Deliver coaching to Supervisors and Team Leaders.Optimize procedure.Overall see the program including operation ,training and quality .Hold activities to encourage and recognize team.Maintain daily communication with… Show more .Lead and Manage 1 Assistant Manager and 2 Supervisor with 150 agents.Improve online efficiency from 30% to 70% in 3 months , save 100 + headcount cost..Cost control and accountable for revenue .Deliver leadership training to management team.Deliver coaching to Supervisors and Team Leaders.Optimize procedure.Overall see the program including operation ,training and quality .Hold activities to encourage and recognize team.Maintain daily communication with client Show less
Mar 2016 - Jun 2017
Account Manager
• Lead and Manage 7 Team Managers and 6 Senior Consultants• Launch Chat Team and achieve target KPI goal in 5 weeks• Build up chat team and create chat process flow • Interview candidates• Deliver coaching to Team Managers and Senior Consultants • Hold activities to encourage and recognize team• Maintain daily communication with client • Cost control and accountable for revenue
Jul 2013 - Mar 2016
Team Manager
Stream Global Service 9/2012 - 7/2013 Team Manager, Service Delivery – Microsoft Surface• Lead a 60 consultants with Technical Support background • Launch a new program• Interview candidates to start the program• Train new hires’ soft skill and technical knowledge• Daily team management to meet assigned goals• Ensure team engagement through recognition and rewardStream Global Service… Show more Stream Global Service 9/2012 - 7/2013 Team Manager, Service Delivery – Microsoft Surface• Lead a 60 consultants with Technical Support background • Launch a new program• Interview candidates to start the program• Train new hires’ soft skill and technical knowledge• Daily team management to meet assigned goals• Ensure team engagement through recognition and rewardStream Global Service 10/2011 - 8/2012 Team Manager, Service Delivery – HTC• Ensure all deliverable and KPI are met• Consistently reaching CSAT scores month over month • Perform KPI data analysis and create adequate coaching plans to drive result• Develop Consultant’s career to Senior Consultant • Ensure team engagement through recognition and reward Show less
Apr 2011 - Jul 2013
Operation Supervisor
• Managed the Cashier, Customer Service and Admin Team• Interview candidates before Suzhou shop launched• Interim Trainer to deliver company process and knowledge• Handle customers’ complaint, and provide sound resolutions• Responsible to maintain sales pace and discount, increase conversion rate to reach sales targets• Deliver product knowledge and provide support to associates
Jan 2010 - Apr 2011
Customer Service Supervisor
• Lead a team of 10-15 CSR handling credit card enquire• Daily team KPI performance management• Maintain as one of the top performing teams month over month • Develop high potential employees into next wave of leaders
Aug 2006 - Dec 2009
2 education records
Eason Yang education
Master'S Degree, Mba
Bachelor Of Agriculture, Sericultural Science
FAQ
Frequently asked questions about Eason Yang
Quick answers generated from the profile data available on this page.
What company does Eason Yang work for?
Eason Yang works for Brandlink PH.
What is Eason Yang's role at Brandlink PH?
Eason Yang is listed as Sales Director and Head of BPO Solution at Brandlink PH.
Where is Eason Yang based?
Eason Yang is based in Suzhou, Jiangsu, China while working with Brandlink PH.
What companies has Eason Yang worked for?
Eason Yang has worked for Brandlink Ph, 链帮出海 Brandlink, Concentrix, Vxi Global Holdings, and 800 Teleservices (Shanghai) Information Service Co., Ltd..
How can I contact Eason Yang?
You can use AeroLeads to view verified contact signals for Eason Yang at Brandlink PH, including work email, phone, and LinkedIn data when available.
What schools did Eason Yang attend?
Eason Yang holds Master'S Degree, Mba from Soochow University (Cn).
What skills is Eason Yang known for?
Eason Yang is listed with skills including Performance Management, Team Management, Management, Call Centers, Contact Centers, Bpo, Training, and Service Delivery.
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