Partner with the US Department of State Real Property Management Bureau to shape and execute custom interior designs for a wide range of representational special areas, creating unique, beautiful, functional spaces aligned to specific Space Planning needs. Advise on project and proposal assessments, steering comprehensive project planning from methodology, resourcing, and timeline to prioritization and budgeting.

Provide expert Corp-to-Corp (C2C) design support and leadership, engaging with overtaxed design firms to manage and execute priority interior design projects. Plan, implement, and manage design initiatives across residential, commercial, and government facilities, creating purpose-driven interiors that support key functions.Engage with firms to deliver flexible support and project management, empowering the creation of dynamic, welcoming, and practical spaces for a wide range of user needs.

Partner with the US Department of State Real Property Management Bureau to shape and execute custom interior designs for a wide range of representational special areas, creating unique, beautiful, functional spaces aligned to specific Space Planning needs. Advise on project and proposal assessments, steering comprehensive project planning from methodology, resourcing, and timeline to prioritization and budgeting.

Consulted with customers to analyze and deliver on key furniture needs, developing customized furniture plans and recommendations to ensure optimal functionality. Partnered with sales and vendor teams to establish effective procurement strategies, managing the full scope of project activities for streamlined execution.

Hold accountability for driving sales enablement. Assess competitive design marketplace and utilize Salesforce to monitor accountability tracking. Generate reporting to aid in senior leadership decision making.Increased sales by cultivating productive relationships with design community professionals, including interior designers, furniture dealers, manufacturers, and end users.Conceptualized and presented informative CEU professional development and customized presentations for architecture firms, interior design firms, and fabric manufacturers to facilitate brand awareness.Credited for diligently serving in concurrent roles as business developer and trainer.

Provide a broad of technical and radio support services for unit. Pinpoint root cause of users’ technical problems by asking proper questions and troubleshooting issues. Clearly explain equipment and software functionality to technical and non-technical users. Create and close out trouble tickets in a timely manner.

Skillfully partnered with the Defense Information Systems Agency (DISA) as project manager, project designer, and move manager to manage deadline-driven commercial interior design requests. Architected FF&E quotations and managed client relocation projects requiring active DOD Secret Clearance. Researched benchmarks to establish pricing strategies for government agencies. Translated complex design requirements into innovative solutions. Spearheaded furniture procurement initiatives and allocated product inventories to effectively manage cost savings and accuracy of inventory programs.Championed transformation of furniture warranty program to resolve significant backlog of warranty furniture and efficiently managing fast furniture repairs.Consistently recognized for relocation management leadership; implemented workflow efficiencies directly impacting the success of warranty, inventory, and warehouse management operations.Earned commendation from senior leadership for restructuring furniture Help Desk ticketing to enhance operational efficiencies.

Started-up and oversee every aspect of successful interior design business. Easily establish rapport to build client base and business partnerships from scratch. Clearly convey and present services offerings to potential clients. Negotiate contract pricing and terms with both clients and vendors. Handle wide array of administrative functions, including all business paperwork, taxes, bookkeeping, and correspondence. Devise and carry out strategic marketing plans. Maintain accurate and up-to-date client files, information, and resource library.

Planned, researched, and proposed design plans for residential and commercial clients. Managed every facet of diverse projects. Strived to understand client’s desires, wishes, and purposes for project. Created original designs as required to accomplish goals. Prepared proposals for client based on goods and services pertaining to projects. Obtained subcontractor contracts for the design project as needed.

Navigated client through interior design process, creating spaces to meet customer needs, while remaining within budget. Educated clients on design principles and shared product knowledge. Greeted and met new in-store customers, easily establishing rapport and building productive relationships. Conducted in-home visits to identify decorating needs and devise workable solutions. Utilized PowerPoint to prepare /deliver presentations and EZ plan software to design floor plans. Selected and coordinated fabrics, furniture, accessories, paint, wallpaper, and rugs. Maintained accurate and detailed records, and provided follow-up as needed.

Successfully sold home furnishings by creating design solutions and delivering exceptional customer service. Provided expert advice assisting customers with furniture and fabrics selections. Designed rooms for customers, choosing and coordinating styles, colors, and fabrics. Prepared quotes using catalogs and price lists. Aided customers with both showroom merchandise and custom order selections. Utilized computer system to enter customer orders as well as check stock levels, order status, and customer information.

Advocated and provided superlative service to ensure passenger safety and satisfaction during air travel in strict accordance with FAA regulations. Delivered friendly service, contributed to a pleasant flight experience, and calmed irritated or uncooperative travelers. Ensured comfort and provided reassurance during atypical situations, including turbulence, delays, and diversions. Served as sole flight attendant on 50-seat jet and member of 3-person crew on 132-seat airbus.

Responsible for satellite and computer hardware support, maintenance, and troubleshooting satellite connectivity, installs, ticket resolution, and end user support.Entered and completed trouble ticket information via the approved tracking system. Logged all repairs and services performed. Prepared progress reports.Resolved most questions and problems. Referred more complex issues to higher levels.