Eboni Johnson Email & Phone Number

Oakland, Ca, Us

Oakland, Ca, Us

Remote

- Formulated and distributed communications to stakeholders, delivering updates on budget recommendations, survey tool process modifications, necessary deliverables, and budget approvals throughout the entire program cycle.- Collaborated with Engineering and business owners to define program requirements, set priorities, and establish scope, including roadmap and long-term strategy.- Defined and tracked key metrics, quality and performance indicators, ensuring cross-functional execution of program deliverables across internal tooling.

San Francisco, California, United States

- Collaborated with executive leaders to facilitate planning projects and programs. - Developed business goals and strategies to meet organizational needs.- Defined processes and metrics for operations and employee performance.

San Francisco Bay Area

- Provided project management and technical support for five academic program budgets.- Curate CCA Fine Arts Instagram and a monthly newsletter to students, partners, and faculty.- Interviewed, hired, and managed work-study team.

San Francisco Bay Area

- Project managed monthly renewal mailings, member calendar, and other marketing materials.- Assist with curating member events and managing vendor relationships.- Provide accurate and timely member sales report to Directors and other stakeholders.

San Francisco, California

Key source of patron knowledge about the museum, its exhibitions and programs, and about San Francisco's Bay Area art scene. Knowledgeable in art history and art-making techniques. Establish museum’s new data-driven focused on audience engagement, and assist Visitor Experience management team in supervising other Visitor Experience team members.

- Ensured positive client experience by proactively managing and growing customer relationships.- Conducted online application demos for existing clients for global event app. - Consulted and train clients utilizing event data and app design capabilities and features.

- Lead team of Technicians, Sales Specialist, Creative Trainers, and Inventory Specialist to meet core results for each department. - Skilled in providing transformational internal and external customer experiences.- Hire, recruit, train, performance coach, and develop effective teams.

- Gained operational skills in all areas of Apple Retail. - Worked with Corporate Hiring & Recruiting Team, Visual Merchandising/Inventory team, Business and - - Leadership teams to Apple meet hiring needs, visual standards, and increase business conversion.

Produced an amazing and personalized shopping experience to each customer. Offer technical support for iPod and iPhones.

Greater Chicago Area

Manage all aspects of retail store, customer service, and evaluate, act on all customer and employee needs. Experienced in improving service and resolving customer dissatisfaction via store guidelines and policies.