Eboni Johnson Email & Phone Number

Riverview, Fl, Us

Tampa, Florida, United States

As a Veteran spouse, I understand making that transition can be difficult. As part of this group, I provide training and assist transitioning military personnel on their journey to find civilian jobs. My goal is to help a fellow Veteran make the right connection which to me can make all the difference in the world.Project Transition USA is an organization dedicated to helping transitioning military veterans & their families find meaningful and rewarding civilian careers. All members of our LinkedIN group work together to utilize the powerful networking & job search technology of LinkedIN in support of this goal.In addition to managing this group, Project Transition USA was the first to conduct a LinkedIN Job Search Workshop on a U.S. military base (MacDill Air Force Base, Home of U.S. Central Command -- Nov. 16, 2012). They have been conducting free monthly workshops on MacDill ever since, and plan to expand these trainings to every military base in the country.We invite you to show your support by participating in our group and hiring U.S. veterans at every opportunity!Join our group here: https://www.linkedin.com/groups/Project-Transition-USA-4842096/aboutTo learn more about Project Transition USA, visit: www.ProjectTransitionUSA.org

Riverview, Florida, United States

Owner: Responsible for guiding the strategic direction, implementing change initiatives and proposed plans, while actively engaging in social media campaigns and public relations efforts. Vigilantly monitors company performance and establishes the working culture and environment. Manages inventory and supplies procurement, appointment scheduling, and oversees customer care and client retention operations. Expertly handles financial account management.

Tampa, Florida, United States

Distribution & Delivery Management: As a Logistics Courier for Courier Express, meticulously managed daily shipment inventories to ensure 100% accuracy of packages. Expertly handled the transportation and delivery of diverse cargo, including medical specimens and sensitive equipment. Coordinated seamless transactional transfers of deliveries with fellow logistics couriers throughout central and southern Florida, guaranteeing on-time deliveries for clients.

Orlando, Florida, United States

Customer Retention Management: Expertly managed agents' appointment schedules, coordinating client meetings and ensuring seamless communication between parties. Addressed customer inquiries and concerns related to Medicare Advantage plans with a comprehensive understanding of the subject matter. Developed and implemented captivating marketing strategies, including the design and production of posters, tri-fold brochures, promotional flyers, and sophisticated business cards. Conducted proactive outreach to potential clients, informing them of upcoming changes in their health insurance policies, and effectively communicating the benefits of adopting innovative plan alternatives.

Azusa, California, United States

Client Relation Management: Efficiently resolved disputes and educated clients on services, while accurately capturing information for purchase order creation, data analysis, and customer account maintenance. Trained and supervised a team of three remote employees responsible for the company's chat platform. Exceeded data entry goals for the administrative role, enabling account representatives to maintain a 100% order entry status within a 24-hour period. Handled a high volume of nationwide and international calls, maintaining a professional and friendly demeanor. Effectively addressed diverse customer needs, collaborating with multiple departments to resolve issues and fulfill requests.

Niceville, Florida, United States

Customer Service: Professionally addressed customer inquiries, complaints, and concerns while processing transactions and returns according to store policies. Maintained a clean, organized service area and sales floor, assisting with inventory management. Collaborated with team members to ensure outstanding customer experiences and smooth store operations, adhering to company guidelines and regulations.

Fort Walton Beach, Florida, United States

Money Handling and Client Care: Greeted customers and offered assistance, while handling transactions and addressing inquiries professionally. Maintained a clean, organized store environment and assisted with inventory management. Collaborated with team members to ensure a positive customer experience, adhering to K-Mart policies and relevant regulations.

Orlando, Florida

DISPUTE RESOLUTION COORDINATION: Chief Investigative Analyst & Quality Assurance Architect. Ascended to leadership role, attributing to exceptional adaptability, astute attention to detail, self-driven initiative, and commitment to collaborative teamwork. Delivered expert counsel to plan members in navigating intricate grievances and resolving escalated appeals, fostering a positive customer experience. Spearheaded comprehensive research, streamlined documentation, synthesized reports, and crafted written summaries in adherence to Centers for Medicare and Medicaid Services' expectations. Safeguarded confidential and proprietary business data while rigorously maintaining compliance with HIPAA regulations and guidelines. E

Orlando, Florida, United States

Gained expertise in hair care techniques, skin care fundamentals, and nail care, including manicures, pedicures, and nail art. Learned about salon management, customer service, and marketing, while obtaining health and safety practices, regulations, and state-specific law familiarization. Additionally, studied basic sciences and participated in professional development courses.

Altamonte Springs, Fl

Travel Consultantcy: Efficiently facilitated cruise and land vacation bookings, providing personalized assistance and expert recommendations to ensure seamless experiences for clients. Diligently resolved reservation discrepancies while maintaining high service standards and safeguarding clients' sensitive information. Collaborated with cruise line representatives to confirm booking details and foster positive industry relationships. Skillfully orchestrated intricate business travel itineraries for executives and their parties, catering to individual preferences and ensuring smooth travel experiences.