Ebony Bailey Email & Phone Number

Review of incoming documents and entry of updates to the systemComplete title applications and related documents required for DMV processingPrepare correspondence and other records to fulfill the title processWork alongside a variety of internal and external professionals and customers providing superior customer serviceMaintain notes and records within the systemAdditional tasks or special projects as requested by management

Verify insurance eligibility and coordinate benefits.Input new patient referralsEnsure referral packet and all relevant information is scanned to the appropriate location in the billing system.Maintain working knowledge of all insurance contracts.Contact insurance company to provide codes to get correct authorization for referrals and maintain for payment.Finalize schedule for patient appointments

Helping members navigate through the healthcare fieldSolve claim concernsExplaining benefits to membersFinding in network providersBeing member’s healthcare advocate.

Providing quality member service through accurate and professional face to face member transactions to include new member account creation, account file and card file maintenance, and basic Service Center Control Manual proceduresAccountable for meeting member needs through maintaining a strong knowledge of products and services available to members, regularly providing referrals to such products and services in all areas including, but not limited to lending, investments, electronic banking, wealth management, and businessResponsible for maintaining a cash drawer

Education record

Highschool