Edwin A. Email & Phone Number

Bogotá D.C. Area, Colombia

Bogotá D.C., Colombia

Technology professional with over 13 years of IT experience, responsible for the development, assessment, architecture and implementation of Microsoft UC solutions for organizations ranging from small single site to larger organizations, as well as establish and cultivate partner relationships and offerings related to the Microsoft UC line of solutions. Additional responsibilities include the envisioning, discovery, and architecture of Microsoft UC solutions for organizations of all shapes and sizes.Areas of expertise include Unified Communications, instant messaging, audio & video conferencing, VOIP, SBC, technical support, computer network management, and hardware & software installations. Proven ability to implement deployment and migration projects, communication, interpersonal and teamwork skills.Experienced in PowerShell scripting and automation methodologies to streamline processes and procedures.Passionate and committed to the success of Microsoft UC solutions, Successful in managing multiple roles, responsibilities and deadlines, Committed to continuous improvement.Throughout my career, I have helped many companies with their VoIP communication needs.Specialties: Skype for Business Server/Office 365Skype for Business Cloud Connector EditionUnified Communications and CollaborationInfrastructure DesignVirtualizationMicrosoft PlatformsPowerShellSupporting infrastructure (DNS, DHCP, QOS, etc.)VoIP, AsteriskSIP /PSTN trunkingCall Center solutionsLinux AdministrationSession Border Controllers (SBC)

Colombia

• Preventa, Diseño e Instalación de soluciones y/o equipos de los proveedores que representamos (Microsoft Lync, Interactive Intelligence, Audiocodes, Vidyo, Yealink, Digium, Sonus).• Servicio de soporte técnico a clientes y canales de distribución.• Servicios profesionales, para la personalización y derivación de los productos asociados a las plataformas que representamos, como valor agregado para los clientes. Así como proporcionar cursos de capacitación a clientes en las tecnologías que representamos.