Emily Chang Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Florida, United States

Burlington, Massachusetts, United States

-Daily email correspondence with customers.-Work with Tumbling Coach to schedule classes and programs.-Manage customer database and billing on Jackrabbit Dance.-Update website as needed.-Reconcile monthly bank statements in Quickbooks Desktop.

Lincoln, Massachusetts, United States

Manage invoicing, reimbursement, and payroll entries into QuickBooks OnlinePlace supply ordersManage maintenance callsMaintain operation of office space and supplies

Burlington, Ma

• Reported with Studio Director on Jackrabbit Dance• Ran bi-weekly payroll through Quickbooks.• Reconciled the daily reports by processing checks and cash to the bank.• Worked at a high level with Executive and Studio Director on business model re-organization.• Reconciled daily class sign-in lists and follow up with customers as needed.• Answered any phone or walk-in general questions regarding our diverse class programs.

Cambridge, Massachusetts, United States

• Used a personally edited step-by-step guide, checked numbers and simple math oncustomer tax forms.• Copied, assembled, and organized completed taxes to customers.• Alphabetized and filed completed customer folders.

-Entered customer orders in Toast POS app.-Maintained, cleaned, and organized cafe environment with teammates. -Assisted in training of new employees.-Delivered orders and served customers in a personalized and friendly face-paced environment.

Greater Boston Area

•Schedule interviews between applicant and team. •Manage and order office and kitchen supplies as needed.•Researched AV, IT, and professional movers and coordinated meetings to receive quote for work to be done for an office move. •Created an office furniture layout for new office location.

Cambridge, Ma And Waltham, Ma

•Provided excellent customer service. •Learned menu options in order to provide customers with detailed descriptions.•Entered food and beverage orders through restaurant interface in a clear and concise way to kitchen staff and bartenders.•Worked as a team with servers, bartenders, dishwashers, and kitchen staff.•Trained new waitress members.

•Complied array of spreadsheets and entered data into Salesforce, while practicing data integrity. •Reviewed draft of Human Resources Handbook and provided additional research points and suggestions.•Managed three email addresses and managed rental system for 2nd location. •Worked with a close team to organize and scan waivers, prepare customer mailings.

South Lake Tahoe, Ca

•Assisted with front desk office guest relations; including check in and out process and general questions.•Answered and directed phone calls towards the correct manager and department. •All Purpose Staff shifts included room set-up and breakdowns, housekeeping, lodge maintenance, efficiently washing and storing dishes, dining hall catering duties, serving beer and wine, store front cashier, and experience in leading hikes and craft projects for guests.

Cambridge, Ma

•Daily use of Kenexa BrassRing Applicant Tracking System to send communications, generate offer letters, and on-boarding of new hires.•Initiated background checks of potential candidates and provide new hires with welcome packets. •Collected new hire paperwork including I-9 forms to run through Employment Eligilibilty Verification (E-Verify) •Lead Coordinator in College Relations Program Support; responsible for registrations, scheduling, and shipping displays.•Reconciled… Show more •Daily use of Kenexa BrassRing Applicant Tracking System to send communications, generate offer letters, and on-boarding of new hires.•Initiated background checks of potential candidates and provide new hires with welcome packets. •Collected new hire paperwork including I-9 forms to run through Employment Eligilibilty Verification (E-Verify) •Lead Coordinator in College Relations Program Support; responsible for registrations, scheduling, and shipping displays.•Reconciled monthly Corporate credit card to appropriate divisions.•Scheduled interviews across the nation including travel arrangements.•Worked on HR project teams to improve processes and increase efficiency. •Monthly reported out of Discover Workbooks to re-verify newly completed degrees of new hires. Show less

Boston, Massachusetts, United States

- Worked on contract for Boston University in the applications department for 3-4 months.- Worked on contract for CDM Smith Inc in the HR department for 3 months prior to hiring full time.

Boston, Massachusetts, United States

Provided sales assistance to customers in showroom, handled phone inquiries and corresponded with a large customer database, scheduled and arranged driving route for errands, managed multiple projects with many layers

Analyzed and entered call tracking data, introduced MapPoint program and customized with data collected, organized employee and advertising files

Analyzed and entered call tracking data, introduced MapPoint program and customized with data collected, organized employee and advertising files

Answered telephone and recorded meal orders using custom program, collected and handled payments from customers

Bachelors, Communication, Information Technology

Education record

Activities and Societies: Swing Dance Society A semester studying abroad