Erica Cheung Email & Phone Number

- Managed full-time and part-time team members, supporting in streamlining and systematizing the onboarding process, conducting interviews for open positions, and informing hiring decisions.- Advised on team capacity planning and account allocation on a weekly basis with the Chief Programs Officer and Capacity Planning Consultant.- Created train-the-trainer toolkits for clients scaling skills-based volunteering programs - Designed and led Artificial Intelligence (AI) panel discussions, including conducting surveys among nonprofit leaders, creating standardized call scripts, and holding focus group discussions to ultimately inform panel format and content.

- Spearhead skills-based volunteering initiatives, managing a diverse portfolio of corporate accounts with revenue ranging from $45,000 to $800,000- Manage a direct report and support in onboarding new team members, teaching program and organization processes and practices- Designed and piloted a board coaching model for NVIDIA, creating 8+ hours of tailored training content and proposing innovative solutions for participants to market themselves for a nonprofit board seat - Cultivate strong relationships with both nonprofits and corporate clients: ensure the needs of both parties are met and foster long-term partnerships between matched clients- Liaise with customers, management, and partnerships team to better understand customer needs and recommend appropriate solutions- Facilitate funding conversations, effectively navigating complex processes to secure necessary resources

- Execute programming for day of service, and team consulting models - Engage nonprofit leaders in conversations to identify project needs, and match with volunteer skill sets at corporate partners employee base- Balance a portfolio of 4-7 corporate partners and working on tight timelines, varying event deadlines, and online event facilitation platforms- Designed a pilot nonprofit board matching program for NVIDIA engaging 30 employees and providing education on the nonprofit sector and expectations of nonprofit board services- Evaluate programs for both client satisfaction, effectiveness and impact; utilize Alchemer, Survey Monkey and Salesforce to pull data and write comprehensive impact reports and improve programs and processes

Greater New York City Area

Our award-winning signature program, BoardLead elevates and transforms leadership in the social good sector by partnering with top companies, professional services firms and foundations to recruit, place, train and support professionals for high-impact board service.- Managed the BoardLead program, a signature initiative placing corporate employees on nonprofit governing boards across 6 different markets- Collaborated with 3-5 corporate partners in each market, overseeing relationships with over 100+ employees and 100+ nonprofits- Spearheaded the DEI Task Force in collaboration with senior leadership to develop innovative strategies to prioritize BIPOC leaders and nonprofit organizations working with communities of color- Developed benchmark metrics and a dashboard for analyzing the impact of the BoardLead program to track conversion rates between applicants, matches, and successful elections of program participants

South Korea

Fulbright Korea is partnered with the US Department of State’s and benchmarked as the “Gold Standard” among all ETA programs worldwide. I served as a Fulbright grantee finalist from 2018-2019 as an English Teacher for elementary students in grades three to six, in one of the newest established self-governing jurisdictions, Sejong City.

- Met weekly with 5 other members in order to make decisions on the members of the executive board for the annual year of January 2018 – December 2018.- Conducted interviews of candidates who are interested in being on the executive board based on criteria of character, competence, strengthens, and synergy of members.

Binghamton, New York

- Conduct, train and present information to 12 study abroad peer ambassadors in order to prepare them on how to help students interested in a study abroad experience. - Manage and coordinate schedules for walk in office hours in order to ensure study abroad peer ambassadors have sufficient training and students interested in studying abroad have access to help- Schedule and communicate with peer ambassadors on a weekly basis regarding upcoming events and changes in the office in order to arrange for optimal reach and assistance to students

- Oversaw the planning of the academic year end banquet event for the fellowship by organizing food, decorations- Coordinated logistics and budget for event including purchasing food, identifying a venue, coordinating carpooling, and running scheduled events.- Lead bi-weekly meetings to brainstorm themes, decorations, and menu for banquet and budget spending for event

- Certified through the Student Association in order to manage funds of the club and gain knowledge of the university’s system of club budgets, funding, and reimbursing members.- Communicated with the Student Association as a representative to manage club finances and serve as a bridge between the club and the Student Association.

- Managed outreach members by designating jobs during outreach events such as New Student Outreach, in order to maximize opportunities to speak with both new and returning students.- Held one event per quarter across 8 university living communities, and campus public spaces reaching over 1,000 students per event. - Plan and lead bi-weekly meetings with members in order to brainstorm activities to implement on campus to ensure and foster student spiritual growth- Communicate goals and visions of the Executive Board to the outreach members in order to ensure growth of fellowship

Greater New York City Area

New York, New York

Brooklyn

Administrative duties such as answering phone calls, filing paperwork, taking messages. Additional work included familiarizing with the real estate databases, tailoring spreadsheets for mail-outs, designing advertisements, scheduling home showings.

White Plains, Ny

Managed and organized exhibits by taking inventory of artwork, communicating with artists regarding times to visit in order to maintain exhibit, wrote press releases and communicated with artists in order to inform the public and artists of activities, projects, and themes that the museum will take on

Ardsley

Informing residents of field work in area

Fellowship For Emerging Leaders In Public Service (Felps)

The Fellowship for Emerging Leaders in Public Service (FELPS) is a leadership and career accelerator program for early-career.

Bachelor’S Degree, Business Administration, Marketing, Supply Chain Management, Korean Studies, 3.77/4.00

Activities and Societies: Women In Business, Management Consulting Group, Binghamton Intervarsity Christian Fellowship, International.

Bachelor’S Degree, Business Administration And Management, General

Summer study abroad experience for six weeks

High School, 3.65/4.00

Activities and Societies: National Honors Society Amnesty International-President Asian Society- President Environmental Club- Vice.

Bachelor Of Business Administration - Bba