Eric S. Email & Phone Number

South San Francisco, California, Us

• PM lead for the data platform products used by Stripe merchants, Stripe product teams building merchant-facing experiences, and internally by teams across Stripe.• DRI for the metrics engineering that served real-time metrics to power the 2024 Stripe BFCM site (bfcm.stripe.com).• DRI for the automated generation and delivery of custom financial reporting products for a Fortune Global 50 enterprise merchant.

Seattle, Washington, Us

Product lead Client Platform, Design Systems, Remitly Access

San Francisco, Ca, Us

Product lead focused on increasing productivity of client engineering teams• Eliminated hundreds of hours of client engineer time spent waiting for local builds.• Led initiatives that produced more than $700,000 in cost savings and freed up 4 FTE for higher ROI projects.• Deployed multi-year strategies, quarterly roadmaps, OKRs, and KPIs for two of four org pillars (70+ engineers).• Developed a qualitative and quantitative research program that improved research quality and analytic rigor, while reducing effort needed, resulting in improved customer-centricity and data-informed prioritization.• Applied sentiment analysis and feature selection techniques to prioritize more impactful work. • Drove to completion several complex decisions relating to regulatory compliance, partnerships, privacy, revenue, and project and product termination.• Mentored and coached multiple individual contributors and managers.

San Francisco, Ca, Us

Built secure, privacy-preserving products for data collection and analysis at Internet scale• Led dynamic telemetry initiative that reduces time from product question to data collected by more than 98 percent.• Led development of capability that gives product teams focused on operational metrics (e.g., performance, stability) greater understanding of the impact of their work while better supporting iterative development, feature rollouts, and investigations/exploratory data analysis than the existing experimentation system.• Drafted the data org's product strategy and vision for data discovery, dynamic telemetry, and stability data.• Developed data org product templates and processes and conducted training and coaching to increase product thinking at the individual and project team levels.

San Francisco, Ca, Us

• Led Platform Initiatives product team incubating new product areas and pivoting mature but stagnated areas.• Led team of staff product managers with leadership focus on developing a culture of psychological safety, mutual support, and transparency.• Developed strategy for performance program supporting products representing more than 235 million MAU.• PM'd release of Firefox on Apple Silicon resulting in availability of a fully functional browser within days of the Apple product launch.• Produced double digit improvements in performance in four successive halves.• Promoted hypothesis-driven product development resulting in a 500% increase in experimentation in one year.

Founded a technology company to provide consumers a better connection to the internet in the form of an easy-to-use smart WiFi appliance that is always secure and always up to date.

Mountain View, Ca, Us

• Led product development of multi-platform enterprise data-security product through public launch and first paid deployments during which time company valuation increased by 45%.• Implemented processes to improve issue tracking, clarity of product design, and release planning resulting in a reduced rate of regressions and improved stakeholder awareness of status.

Mclean, Va, Us

• Won Booz Allen's first Startup Weekend event with a combination data and software as a service offering to add context to vulnerability disclosures and help clients to prioritize remediation• Led a seven analyst cyber threat intelligence team that generated $2,000,000 in annual revenue• Supported clients and Booz Allen Hamilton delivery teams across more than a dozen organizations in the private and public sectors• Led development of tools and platforms to support a 40-person open-source analytic cell within Booz Allen’s Strategic Innovation Group• Developed novel analytics around problems such as software vulnerability exploitation, mobile applications, and threat actor decision making• Led technical editors group that supports Cyber Futures teams with technical analysis of cyber threat reporting

Mclean, Va, Us

Developed open-source assessment of Iranian military and political leadership to support consulting practice

Arlington, Virginia, Us

Intelligence Officer (Captain, 101st Airborne) 2008 to 2012• Senior American intelligence officer in Kapisa Province, Afghanistan during Operation Enduring Freedom 10/11. Coordinated intelligence sharing with allied forces; received Defense Meritorious Service Medal.• Primary adviser to French Brigade Task Forces on integrating intelligence with International Security Assistance Force in Afghanistan; awarded Médaille Commémorative Française.• Awarded Joint Service Achievement Medal for leadership of program that led to recovery of insurgent weapons valued at approximately $500,000.• Trained intelligence analysts for deployment and mentored analysts during deployments.Cadet 2006 to 2008Intelligence Analyst (Sergeant, 82nd Airborne) 2004 to 2006• Had primary responsibility for developing and updating intelligence identifying insurgents operating in eleven provinces within eastern Afghanistan.• Developed special threat assessments for convoys, Civil-Military development projects, and VIP visits.• Twice awarded Army Commendation Medal

Redmond, Washington, Us

• Led 10-person development team responsible for data consistency features in Windows and .NET.• Guided planning, development, and stabilization for five release cycles for Windows 7, Windows Workflow Foundation 4, Azure Community Technology Preview. • Developed strategy for data consistency in a workflow service offering.• Authored protocol documentation for MS-TSRV distributed timer service protocol.Software Development Engineer in Test (Intern) 2000, 2001, 2002• Developed test plan to ensure audio functionality in Microsoft Combat Flight Simulator 3.

Master Of International Affairs, International Security Policy

B.S., Computing And Software Systems

Graduate Certificate, Cyber Defense Operations