Ed Fleming Email & Phone Number

Over 30 years of IT experience ranging from technical engineering, executive customer management and customer delivery services. Managed support and delivery for multiple global large telecom and pharma companies within the PA, NJ and NY regions. Grew services revenue from 10M to over 20M working with multiple LOB's, developing creative new business models for expanding Oracle's footprint within Oracle's largest and most strategic accounts. Delivered advanced on premise services and managed cloud services that enabled greater success for our strategic customers.My background and experience in understanding our customers needs and focusing on their success has directly lead to expanding our footprint within Oracle's largest and most high-profile global customers. I am passionate about customer satisfaction and understand the importance of improving our services to fit the diverse and ever changing IT landscape and daily challenges customers face. My history of success in working with our global customer management organization is directly related to my ability to improve process and procedures that enable our customers to focus on their core businesses, increasing revenue and customer satisfaction. Please feel free to contact me at ewflemin@yahoo.com or reach out to me here on LinkedIn with any thoughts, comments, or questions about my work. I am always interesting in hearing more about others views or feedback.