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Ed Mccarthy Email & Phone Number
Senior Account and Program Manager
at
ZTECH
3 work emails found
@cisco.com
3 phones found area 978, 800, and 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Account and Program Manager
Location
Framingham, Massachusetts, United States
Company size
Who is Ed Mccarthy? Overview
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Quick answer
Ed Mccarthy is listed as Senior Account and Program Manager at ZTECH, a company with 16 employees, based in Framingham, Massachusetts, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 978, 800, 415, and a matched LinkedIn profile for Ed Mccarthy.
Ed Mccarthy previously worked as Senior Account Advisor at Ztech and Senior Account/Program Manager at Ztech. Ed Mccarthy holds Bachelor'S Degree, Computer Science from Brandeis University.
Company email context
Email format at ZTECH
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*@cisco.com
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AeroLeads found 3 current-domain work email signals for Ed Mccarthy. Compare company email patterns before reaching out.
Profile bio
About Ed Mccarthy
Experienced Senior Customer Manager with a demonstrated history of success in the biotech and computer industry. Skilled in Enterprise Software, Hardware, Technical Services, Logistics, Operations, Field Services, Data Center, Virtualization, Service Logistics, Software as a Service (SaaS) and implementing end to end support solutions. Strategic thinker with an ability to implement, grow and lead multi-site, multi-level teams. Achieved results in Supply Chain Optimization, Enterprise, Commercial and Service Provider segments. Bachelors in Computer Science from Brandeis University.
Listed skills include Cisco Technologies, Cloud Computing, Data Center, Network Architecture, and 14 others.
Current workplace
Ed Mccarthy's current company
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7 roles · 15 years
Ed Mccarthy work experience
A career timeline built from the work history available for this profile.
Senior Account Advisor
CurrentSenior Account OfficerMr. Mccarthy joined ALLEZ- ZTECH in the summer of 2003 to guide the IT services support group and left to work with Cisco leading the field service engineering team from 2004-2007. Until 2019, Mr Mccarthy managed the national deployment of Meraki switches and WAP for high value customers. An expert in IT field operations, logistics.
Dec 2022 - Present
Senior Account/Program Manager
Current
Dec 2020 - Present
Technical Services Consultant
Gerson Lehrman Group, Inc.
Consulting on Technical Services, Logistics, Supply Chain Optimization.
Apr 2020 - Jun 2022
Sr. Manager Technical Services, Americas Logistics Supply Chain
- Americas Service Logistics ( US/Canada )Cisco Systems | 2014 - 2018
- Ran Cisco Service Logistics business in North America. Responsible for warehouse, transportation, forward, reverse, planning and brokerage areas. Established Key Performance Indicators( KPIs ), and responsible for.
- Opened Next Business Day Depot for Service Logistics in Columbus, OH with partner DHL. The project was delivered under budget and on time with expected North American savings milestones intact. Competitive balance.
- Managed $206M logistics services budget in NAM theater. Budget includes warehouse, transportation, delivery business, IT improvements, contract negotiation and collaboration with parts planning, repair and new buy.
- Negotiated Vendor Services Agreements ( VSA ), Statements of Work ( SOW ) and Standard Operating Procedures ( SOPs ).
- Implementing novel approach to minimize costs for SOW rework and to pilot new KPIs
2014 - Dec 2018
Global Field Services For Third Party Maintainer( Tpm ), Sr. Manager
Cisco Systems
- Global Lead Field ServicesCisco Systems | 2011 - 2015
- Established global best practices for FE engagement and training for new technologies.
- Vendor Management Delivery ( QBRs, dashboard implementation, Supply Chain field services program managers, Level 3 FE ).
- Saved Cisco $6.5 M over 3 years through renegotiating partner contracts with major TPM partners ( IBM, DiData, NCR, Acuative ) while expanding capabilities and coverage ( decreased costs from $60 - $40 per covered.
- Run $206M logistics services business in NAM theater. Budget includes next Business Day and 4 hour business. Responsible for warehousing, transportation, delivery, contract negotiation and collaboration with planning.
- Implemented differentiated FE experience by Designing and Implementing Level 2 and Level 3 FE capability In the UCS space. Changed the FE landscape through training programs, partner negotiations, and executing on an.
2011 - 2014
~3 yrs
Customer Advocacy Manager
- Customer Advocacy Manager - Technical Services Theatre IncubationCisco Systems | 1999 - 2012
- Led Technical Services physical safety and security, IOT camera support. Numerous critical account and high value engagements. 2007 - 2010
- Led Optical support and Optical Field Service Engineering from 2004 – 2007. Heavy Professional Services collaboration, multiple class A recalls.
- Established follow the sun model for contact center. Built new technology teams and led contact center and voice support teams from 1999 - 2004
- Ran incubating technologies in Americas Technical Assistance Centers.
Jun 1999 - 2011
1 education record
Ed Mccarthy education
FAQ
Frequently asked questions about Ed Mccarthy
Quick answers generated from the profile data available on this page.
What company does Ed Mccarthy work for?
Ed Mccarthy works for ZTECH.
What is Ed Mccarthy's role at ZTECH?
Ed Mccarthy is listed as Senior Account and Program Manager at ZTECH.
What is Ed Mccarthy's email address?
AeroLeads has found 3 work email signals at @cisco.com for Ed Mccarthy at ZTECH.
What is Ed Mccarthy's phone number?
AeroLeads has found 3 phone signal(s) with area code 978, 800, 415 for Ed Mccarthy at ZTECH.
Where is Ed Mccarthy based?
Ed Mccarthy is based in Framingham, Massachusetts, United States while working with ZTECH.
What companies has Ed Mccarthy worked for?
Ed Mccarthy has worked for Ztech, Gerson Lehrman Group, Inc., Cisco, and Cisco Systems.
How can I contact Ed Mccarthy?
You can use AeroLeads to view verified contact signals for Ed Mccarthy at ZTECH, including work email, phone, and LinkedIn data when available.
What schools did Ed Mccarthy attend?
Ed Mccarthy holds Bachelor'S Degree, Computer Science from Brandeis University.
What skills is Ed Mccarthy known for?
Ed Mccarthy is listed with skills including Cisco Technologies, Cloud Computing, Data Center, Network Architecture, Managed Services, Voip, Unified Communications, and Professional Services.
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