Responsible for planning & overseeing all aspects of the Semafone project from inception to closure

Responsible for planning, managing and delivering medium to large sized projects that are technically and organisationally complex from initiation into service

Process inbound customer orders and after sales service and warranty requests to an accuracy standard of over 95%Track, analyse and report on daily national salesCollect, coordinate & provide pricing data for the company’s bi-annual pricing increase

Continuous and dynamic support to the Enterprise Project Manager and Systems Lead throughout all stages of the implementation and change management processDevelop process mapping documentation & project plans - autonomously drive these through to completionLiaise with clients, internal stakeholders and third parties to coordinate the timely delivery of project milestonesSupport onsite Systems & Process team with reporting, configuration, training and administration as requiredMaintenance of the Telstra Careers Centre (TCC) manuals to ensure new implementations and processes are accurately documented & available for go-liveOrganise and attend project meetings - take minutes and drive actions

MBDA - a world leader in missiles and missile systemsHands-on experience in a variety of challenging project management roles including:o Project Management - overall management responsibility on projecto Commercial - formulate contracts by negotiating terms & conditionso Project Control - develop and maintain fully integrated project planso External Placement - Assist the UK MD in a variety of management activities Worked within multinational teams, developing relationships with our French, Italian and German partnersDemonstrated leadership, communication and motivational abilities to bring about team building, setting the project vision and challenging the project teams to achieve their business objectivesRequired a well-developed level of judgement, to define complex customer requirements, develop credible estimates and define contractual terms and conditionsExceptional communication skills at all levels from engaging and negotiating with the Customer community to performance updates to project stakeholders

Continuously interacted and coordinated with Bosch’s largest and most commercial customers in DIY. These included Amazon, Argos, B&Q, Homebase and Focus Regularly attended customer events, educating and negotiating with national clients Organised and presented at customer road shows, including the prestigious Chelsea Flower ShowCollected sales data weekly from Bosch’s largest customers and provided information & market data analysisConducted competitor analysis & price tracking to ensure a dominant market position Worked alongside the Design Studio to produce and organise artwork for customer catalogues, POS display and product information brochures

- Planned, coordinated and delivered lessons for first year undergraduates to help them achieve an easy and successful transition into university life, by assisting them in their studies, group work and any other issues affecting them