Ed Damant Email and Phone Number

Q: What is Ed Damant's email address?

Ed Damant's email address is ed.damant@novartis.com

Q: What is Ed Damant's direct phone number?

Ed Damant's direct phone number is +441276692255

Collaborative leader passionate about getting technology adopted to enable smarter working. Stakeholder Engagement | Business Partnering | Digital Transformation | Change Management | Project/Programme Management at @ LinkAble

Guildford, GB

Ed Damant's Location

Guildford, England, United Kingdom, United Kingdom

Ed Damant's Contact Details

Ed Damant work email

Ed Damant personal email

n/a

Ed Damant phone numbers

About Ed Damant

- An MBA qualified, results focused, senior IT Manager who regularly seeks out change and personal growth opportunities.- Driven by the belief that IT value is best generated through co-creating solutions alongside embedding change through building people-centred capabilities and behaviours.- Extensive project, programme and people management experience. Globally and locally recognised for leading teams that have a strong business partnering and collaborative mindset.- High performer, seeking a new challenge specifically programme / major project roles or cross-country / global IT leadership roles. Specialties: Project/Program Management, Organisational Change Management, End User Engagement, Business Partnering. People Management, Service Management/Outsourcing, Operational Management.Key focus areas: Customer Relationship Management (CRM), Digital / Multichannel / Voice Solutions, Collaboration technologies, Microsoft Teams / M365 apps, Fostering agile working.

Ed Damant's Current Company Details

Linkable

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Guildford, GB

Website:: linkable.org.uk
Employees:: 57

Ed Damant Work Experience Details

Linkable

Guildford, Gb

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It Trustee, Board Of Trustees

Linkable Sep 2024 - Present

Woking, Surrey, Gb

The IT Trustee is a part time voluntary role providing strategic oversight and advice on LinkAble's digital transformation programme, challenging, where needed, the Senior Leadership Team and IT company to ensure successful outcomes. This is a new position reflecting LinkAble's commitment to significantly improve their IT infrastructure and bring greater efficiencies in key operational processes to enable future strategic plans.

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Head Of It, Uk And Ireland

Novartis Uk Apr 2022 - Dec 2023

London, Gb

Cross divisional, strategic IT single point of contact for UK senior leadership across the entire IT landscape, owning the IT strategy and delivery roadmap for the country and shaping global delivery to ensure it meets priority local business needs, tracking progress of initiatives and resolution of escalated issues.Key achievements:• Through gaining Country Leadership’s attention and buy-in on the risks and need for associates to take more responsibility, led a major cross organisation focus on cyber security resulting in improved performance and a more active in-country business cyber champions’ network.• Delivered key global foundations and channels for digital enablement of customer engagement (Master Data Management, Move to Global Core CRM, Data lake migration, Salesforce Marketing Cloud).• Created IT Country Squad for UK, as a Europe early adopter, to align all IT players to UK priorities and market needs, and to oversee all local Mergers & Acquisitions.• Led the review of country IT "watch areas" across major markets in Europe. Americas and AsiaPac to ensure consistency and single voice in country feedback to IT Leadership Team.• Short-term assignment as Global lead coordinating IT response to the US 3-year Business technology roadmap. Full review across Commercial landscape working with Tech Product Leads and Commercial Business Lead ahead of senior US Country President review with Global IT Head.• Working with Divisional leaders, created the UK Country Roadmap covering priority business initiatives (in country and Regional / Global) to enable cross business view (at request of Country President).• Future skills building completed Novartis IT Agile Scrum Base Camp, Generative AI learning.

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It Business Relationship Manager Uk And Ireland

Novartis Uk May 2017 - Jun 2022

London, Gb

Accountable for IT Service delivery to 1,000 associates mainly focused on commercial activities. IT community lead ensuring integration with the business and fostering a positive environment for all UK based IT associates.Key achievements:• Led UK delivery of global digital and data initiatives (Core CRM, Data Lake, Master Data Management, HCP and Patient Portals, Marketing Automation, Digital Asset Management), representing the voice of the customer shaping IT delivery plans. UK moved from digital laggard to a leader, to quote the Commercial Excellence Head "we have turned on a lot of channels, all IT enabled, with the UK getting a lot of credit and recognised as unique on digital penetration and mix of channels being deployed to engage HCPs."• Created UK Country roadmap for all global commercial IT enabled initiatives (approx $10m investment). Chaired monthly prioritisation sessions with business leads, driving enterprise portfolio mindset and local investment in business project management resources to ensure successful delivery. • Established a group 20+ business tech advocates to shape the working environment and culture for smart working and be early adopters of new tech-based tools (focus on MS Teams and M365 apps ).• Elected as a change leader for relocation of Company HQ. Active and authentic leader in supporting associates through the move including preparing associates for hybrid working (office and home).• IT Lead for Global Digital Office funded innovation project to evaluate opportunities for voice solutions for Healthcare professionals (HCPs). First agile project in country.• Lead for UK Novartis Business Services Change Advocate community acting as role models to shape change and service improvement.• Created onsite IT HelpSpot to improve ease of access to IT support. Expanded to include help on HR, Finance and Facilities putting human touchpoint back into business services customer engagement.

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Commercial It Business Partner, Uk And Ireland

Novartis Uk Nov 2015 - May 2017

London, Gb

Single IT point of contact for Commercial functions across Pharma, Eyecare and Generics businesses in UK and Ireland, around 600 associates. Responsible for translating business objectives into a “state of the art” Commercial IT Strategy. Partner and advocate within the Commercial IT function for all Commercial IT Services (Projects, Investments and Operations) responsible for navigating the global IT operating model to secure the right resources and capabilities to deliver the Commercial business objectives.

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It Head For Marketing & Sales

Novartis Uk May 2006 - Oct 2015

London, Gb

Responsible for IT service and project delivery to over 400 associates, coordinating resources across local and global service providers. Key achievements: • IT lead to establish and run Regional BI Governance team. • Programme Manager for Veeva / iPad implementation leading a cross functional team deploying iPads, Veeva CRM, new digital selling tools and change management of moving to iPad only for field based teams. Delivered across multiple business units and countries with just 1.5 days off the road. Team awarded 1 of 3 CEO annual excellence awards for "Making Things Happen" at the end of the project.• Regional lead for new global Commercial KPI model discovery phase.• IT lead for major Internet initiative in General Medicines putting digital at the heart of the new commercial model through an online 1:1 relationship model to GPs.• Project lead to define 3 year CRM capabilities strategy, ahead of major systems refresh. • UK IT lead for innovative eBusiness projects supporting growth of key specialist products – providing IT project management and governance including major disease awareness programme, virtual clinic and a web based reimbursement scheme. • Developed UK Business Intelligence strategy. Resulted in £100k reduction in BI Operational costs, alongside added capability, and 1 IT FTE reallocated to emerging Digital Marketing area.• Simplified Siebel CRM system to concentrate on business critical capability • Sourcing of CRM development projects switched from UK supplier to Novartis Centre of Excellence. BI sourcing switched to global offshore vendor as part of strategic team re-design.• Undertaken several team restructures to meet evolving business needs including off-shoring.• Selected as one of 60 coaches globally to implement a Cultural Change programme in IT.

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Cio Uk & Ireland Ad Interim

Novartis Uk Jun 2009 - Nov 2009

London, Gb

Undertook CIO role for six months alongside existing role. Responsible for project and operational delivery of IT service to 700+ associates. Directly responsible for a team of 16 IT associates, and total IT budget of over £5m. Completed UK budget submission for 2010 and closed out 2009 within 0.4% of budget.

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Uk & Ireland Programme Lead For Major It Infrastructure Outsourcing Project

Novartis Uk Jul 2007 - Dec 2008

London, Gb

Dual role for 18 months as programme manager for UK & Ireland implementation of major IT infrastructure outsourcing project. Led multi-disciplinary team consisting of HR, Legal, Purchasing and IT infrastructure, responsible for local implementation of global outsourcing to four strategic vendors; scope 14 sites and multiple UK and Ireland businesses impacting over 3,500 associates.

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It Manager, Crm

Novartis Uk Feb 2002 - May 2006

London, Gb

Responsible for a team of six internal IT staff supplemented with external consultants undertaking development, operations and support of Novartis' CRM systems. Key achievements:• Global IT Award winner for External Focus for Implementation of an innovative UK Business Model built around Key Accounts. • Led review of account planning process to focus on critical account information delivering greatest business impact. • IT lead on cross functional team to implement an innovative, account based business model. • Expansion of CRM into Medical department through delivery of Medical Inquiry handling capability.• Project Manager for Siebel 6 to 7 upgrade, entire project delivered in 5 months, including remote deployment.• UK Best in Class award team winner for Implementation of Closing skills for field force (2005) and Siebel 7 (2004). • Global IT Award winner for Innovation for implementation of WAP Phone CRM data solution designed to drive Novartis’ Reps to call on high-value targeted customers. • Deployment of Siebel to Primary Care field force (250 users) • Undertook major restructure of team (IT and business side) as a result of challenging business environment

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It Project Manager, Marketing

Novartis Uk Aug 1999 - Jan 2002

London, Gb

Responsible for a phased Siebel implementation to 170 Field Associates, and 150 Head Office Associates. Key achievements:• Implementation of Siebel ePharma Sales and Business Objects sales reporting solution to 550 users, mostly field based.• Lead for Requirements gathering including end user workshops, steering meetings, user groups.Project Manager responsible for IT systems in Marketing. Key Projects: Selection of a new Business Intelligence tool as the first phase of Novartis’ CRM project. Implementation of a tool for developing Marketing plans, Promotion and introduction of a suite of Lotus Notes applications to support team-working.

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Business Consultant / Development Team Manager

Boc Oct 1997 - Jul 1999

North Ryde, Au

Project Manager for Web Development across full project life cycle. Projects included first customer application of Lotus Sametime in the world. Established and then managed Web Development team.

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Project Leader, New Development Team, Group Im

Boc Sep 1995 - Sep 1997

North Ryde, Au

Project Leader and Main Developer for Web/Workgroup Development. Key Projects: Launch of BOC Company-wide global intranet, Technology Plans Project, Review of global BOC Notes application service.

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Senior Technical Analyst, Workgroup Technology

Boc Aug 1994 - Aug 1995

North Ryde, Au

Workgroup Applications Developer using Lotus Notes R3/R4

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Pc Support Analyst + Various Graduate Development It Roles

Boc Sep 1988 - Mar 1994

North Ryde, Au

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Ed Damant Skills

Project Management Change Management Cross Functional Team Leadership Project Delivery Management Business Intelligence Program Management Strategy Marketing Leadership Outsourcing Crm Digital Marketing Budgets Operations Management It Strategy Pharmaceutical Industry Product Launch

Ed Damant Education Details

Kingston University

Dissertation: Knowledge Management
Aston University

Civil Engineering

Frequently Asked Questions about Ed Damant

What company does Ed Damant work for?

Ed Damant works for Linkable

What is Ed Damant's role at the current company?

Ed Damant's current role is Collaborative leader passionate about getting technology adopted to enable smarter working. Stakeholder Engagement | Business Partnering | Digital Transformation | Change Management | Project/Programme Management.

What is Ed Damant's email address?

Ed Damant's email address is ed****@****tis.com

What is Ed Damant's direct phone number?

Ed Damant's direct phone number is +4412766*****

What schools did Ed Damant attend?

Ed Damant attended Kingston University, Aston University.

What skills is Ed Damant known for?

Ed Damant has skills like Project Management, Change Management, Cross Functional Team Leadership, Project Delivery, Management, Business Intelligence, Program Management, Strategy, Marketing, Leadership, Outsourcing, Crm.

Who are Ed Damant's colleagues?

Ed Damant's colleagues are Molly Nash, Amber Philpott, Freddie Wright, Hannah Richards, Laurence Ezzahir, Fatima Z., Beth Lyford.

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