Emily Dawes Email and Phone Number

Gateway mountain Center provides unforgettable outdoor experiences for youth from backpacking in the sierras to rock climbing at Donner Summit. I have lead Mountain biking, hiking, climbing and other summer activities for youth from all over the world. Strong focus on outdoor education, building mindfulness toolkits, meaningful connections and individual leadership.

On site property manager for weddings of 150 plus guests:Coordinated and oversaw day of set up and break down with wedding coordinator, staff, catering company and DJ. Cultivated and nurtured strong, trustworthy relationships with local wedding companies; event planners, wedding coordinators and local food vendors in the Reno/ Tahoe area.Ran Social media Page and utilized client feedback to refine service offerings, ensuring continuous improvement and exceeding client expectations.Conducted property tours for prospective clients, successfully securing event bookings and finalizing sales.

Big Blue Adventure Camp is an Outdoor Summer Adventure Camp for kids. Our goal is to immerse children in exciting and challenging outdoor activities in an effort to enhance problem solving skills, body awareness and a positive relationship with nature. From paddle boarding on Lake Tahoe, ropes courses, hiking, nature art, biking and river rafting; Big Blue Adventure Camp offers an unforgettable summer of adventure.Client Relationship Management:Cultivated and nurtured strong, trustworthy relationships with 20 local families, ensuring their children's safety, satisfaction, and positive camp experience.Activity Coordination:Developed a comprehensive daily activity schedule tailored to different age groups, orchestrating engaging experiences such as mountain biking, paddle boarding, rock climbing, rafting, and hiking.Team Leadership & Training:Recruited, trained, and supervised a team of 10 counselors, emphasizing essential skills in basic first aid (including COVID precautions), daily activity coordination, team organization, and proper gear usage.Fostered a collaborative and motivated team environment, ensuring counselors provided exceptional support and guidance to camp participants.Marketing & Promotion:Developed and executed marketing strategies to promote the camp, utilizing community events and word of mouth.Successfully increased camp enrollment by 30% through targeted marketing initiatives including email newsletters, and promotional events.

Coached a group of 12 athletes ages 9-12 in various skills on mountain including; technique, fluidity, and all around mountain safetyCollaborated with 15 coaches in on mountain training and skill development programs

Strategic Leadership:Spearheaded the development and management of high-performing service teams, orchestrating up to 100 staff members for weddings and private parties. Implemented rigorous training programs to ensure service excellence.Client Relationship Building:Forged enduring, trust-based relationships with clients, venues, caterers, and staff, ensuring exceptional customer satisfaction and repeat business.Collaborated closely with venues, caterers, and wedding planners to organize day-of setups, facilitating streamlined event flow and punctuality. Developed detailed BEOs (Banquet Event Orders) to ensure precise execution of event plans.Sales and Follow-Up:Engaged proactively with clients, catering to their specific event requirements and preferences. Conducted follow-ups post-event completion to guarantee satisfaction, building lasting relationships and fostering a loyal client base.Utilized feedback gathered from clients to refine service offerings, ensuring continuous improvement and exceeding client expectations.