Eddie Phillips Email & Phone Number

Houston, Texas

Monitors and investigates IDS alerts to include malicious file uploads, compromised servers, SQL injections, and port scanning.Performs incident response an analysis on reported potential and confirmed incidents. Conducts web application and network vulnerability scans in order to identify and remediate potential risks.Provides remarkable customer service to multiple organizations and NASA clients by assisting with the resolution system vulnerability issues and events.Integrate effective security solutions based on new industry tools and techniques.Assist with the development of approved standard operating procedures for proper cyber security investigating and escalation of events.Facilitates Nessus training sessions to include all Johnson Space Center employees.Perform comprehensive investigations based on suspicious events and network traffic captured by the security auditing software logs

Houston, Texas Area

Investigate network anomalies to quickly isolate and remediate suspect activity ensuring network protection and safeguarding vital company information.Configure and execute network scans using MacAfee Vulnerability Management software.Demonstrate exceptional customer service by resolving escalated administrative and technical issues experienced by NASA clients.Integrate effective security solutions based on new industry tools and techniques.Author and maintain inventory of daily operating procedures to ensure all processes and escalation procedures are thoroughly documented.Facilitate training sessions for analysts to ensure execution consistency and compliance.Perform comprehensive investigations based on suspicious events captured by the security auditing software logs and notify Management when security breech is confirmed. Accountable for all administrative aspects to operate the message delivery system to ensure uninterrupted service for the ISS mission operations.

Houston, Texas Area

Investigated and resolved escalated workstation hardware and software issues to minimize impact of mission critical environments.Operated and maintained COMSEC equipment to prevent unauthorized interception of highly confidential intelligence while ensuring successful content delivery to intended recipient.Evaluated equipment and system performance using wide array of simulated test conditions.Installed, configured, and operated advanced technology equipment, providing continuous support for the International Space Station’s critical missions.

Houston, Texas Area

Greeted customers and provided information regarding store navigation and sales, providing an exceptional shopping experience. Prepared comprehensive earnings reports for Management to ensure sales targets were met.Performed sales and returns processing, exchanges, and customer pick-ups. Assisted in daily supervision of ten cashiers and resolved customer satisfaction issues.

Japan

Maintained and operated highly classified electronic receiver equipment to ensure safety of onboard personnel and equipment.Protected highly classified and technical material to preserve national security.Created and maintained full library of technical documents and files using secured database.Assembled and presented technical reports to inform high ranking officers of ongoing status, progress, and risks.