Eden Elder Email & Phone Number

Englewood, Co, Us

One of the nation's largest fixed wireless and fiber companies, it provides services in unserved and underserved areas of the United States.I am currently in this position, focused on leading the Human Resources Function and running a non-profit 501(c)(3) as the Executive Director. I am responsible for creating and executing comprehensive HR strategies in alignment with corporate goals. For the first few years in this role, I focused on stabilizing the business; currently, I am focused on business growth. Besides Leadership Development, M&A due diligence, and running the company's Rural Empowerment Foundation:* I increased employee satisfaction, moving our eNPS from -13 to +28, and achieved a 15-point year-over-year increase in the Gallup Employee Engagement Survey.* I built the Employer Brand, crafted the Employee Value Proposition, and developed Job Families, DEI/ESG programs, and comprehensive Benefits programs. Through these efforts, I strengthened Talent Acquisition, resulting in a 20% increase in retention rates across various divisions, including the Contact Center, Field Operations, and Corporate, over a 24-month period.* I oversaw our Talent Acquisition strategies, significantly improving performance by reducing Time-to-Fill by around 25%, lowering Cost-per-Hire by 20%, and boosting key metrics like Quality-of-Hire, Sourcing Channel Effectiveness, and Offer Acceptance Rates by over 20% in FY24.* I led Talent Management initiatives aligned with companywide OKRs and KPIs, ensuring our performance reviews, annual feedback processes, succession planning, development strategies, and organizational design all worked seamlessly to support business objectives.

Denver, Co, Us

One of the nation's largest multi-site homeless shelter organizations, it runs rehabilitation and transitional programs to return people to society as productive, self-sufficient citizens.I established a strong foundation for the HR department by ensuring we were fully compliant with all legal, federal, and local regulations. In addition, I created, implemented, and documented standardized processes that formalized and unified our operations, greatly enhancing both consistency and efficiency. Here are some of my accomplishments:* I directed every aspect of Human Resources, including Talent Acquisition, Performance Management, Learning & Development, Benefits, Payroll, Employee Relations, Labor Law, and Compliance, ensuring smooth and cohesive operations across all areas.* I implemented a comprehensive DEI program, introduced a new training function, and successfully rolled out HRIS and ATS systems, bringing our HR processes to a more efficient and technology-driven level.

Wheeling, Wv, Us

A private frozen novelty manufacturer with facilities in West Virginia, California and Colorado.In this role, I developed the company’s human capital strategy, aligning organizational structures to ensure employees were positioned for success. By applying organizational development principles, I focused on growing our people to drive organizational growth, with a continuous improvement mindset. I created foundational processes and enterprise-wide change management strategies, while laying out the vision, mission, and goals to prepare all teams for peak effectiveness. I ensured we maintained compliance and clean HR practices, setting the stage for periods of rapid expansion. Some of my key contributions include:* I designed 'culture fit' practices to effectively assess potential new talent, ensuring alignment with our company values.* I managed workforce strategies by balancing industry best practices with what worked best for our unique organizational culture.* I developed a new performance system as part of our talent management efforts, creating a more structured and objective approach.* I conducted needs analysis, trained and coached new employees, and used objective performance systems to measure results and impact.* I led career pathing and succession planning, focusing on employee relations and embedding diversity and inclusion into our growth strategies.* I oversaw the rewards and benefits systems for both employees and executives, balancing industry best practices with our company philosophy and a "people first" approach.

Denver, Colorado, Us

Start-up company that promotes an open, cloud-based identity resolution and insights platform that enables people to fully connect with each other. As Vice President of Human Resources and Chief People Officer, I shaped the company’s long-term vision and strategy to drive shareholder value. I led visioning sessions that successfully secured agreement and buy-in from key stakeholders. Additionally, I worked closely with the board and executive team to ensure alignment between our existing culture and the newly designed structures for the company’s future. Some of my other key achievements in this role include:* I designed and implemented human capital strategies that resulted in top employee engagement scores, media coverage, and a significant impact on recruitment efforts.* I project-managed both national and international M&A activities, leading efforts from the opportunity phase through due diligence, acquisition, integration, and implementation stages.* I scaled multiple operations involving people, processes, and technology, with 100% of these initiatives continuing to thrive after my departure.* I introduced and implemented disruptive HR practices, policies, and programs to enhance human capital capabilities, successfully scaling the organization by 500%.

Atlanta, Ga, Us

An investment management and retirement planning services firm, primarily providing its services to investment companies. As Vice President of Human Resources, I facilitated developing and deploying leadership strategies that delivered measurable results. I directed talent management methodologies, including goal planning and alignment, performance management, competency models, succession planning, and talent review processes. I also led strategy sessions that helped guide the organization toward a future driven by a clear, actionable vision. Some of my additional key accomplishments include:* I forged a culture of 'best practices,' which led to nominations and wins for multiple "Best Places to Work" awards.* I designed, delivered, and evaluated competitive leadership and management training programs based on comprehensive needs analyses and benchmarking efforts.* I significantly bolstered employee retention and engagement rates by implementing coaching and mentoring programs that fostered personal and professional growth.* I coached numerous C-level managers and leaders on performance, executive presence, conflict resolution, team building, addressing difficult employee issues, career pathing, and communication effectiveness.* I had the honor of presenting "Creating a Coaching Culture" at the Talent Management Conference in 2011.* I facilitated coaching on communication skills and performance feedback for executives and managers, helping them enhance their leadership impact.

Chicago, Il, Us

One of the world's largest beer brewing companies in the United States, formed through a joint venture between SAB Miller and Molson Coors.As the Head of a Center of Excellence, I championed multiple complex national and international change management projects, overseeing Organizational Development, Change Management, Process Engineering, Learning & Development, Training, and Communications. I led initiatives focused on workforce reductions, outsourcing, offshoring, core company culture shifts, compensation and benefit changes, M&A activities, and large-scale Information Technology SAP/ERP implementations. I developed and executed dynamic human capital strategies while building key relationships to ensure the success of these change management efforts. Some of my key contributions in this position include:* I led change management efforts for a major supply chain improvement project, which resulted in over $2M in annual savings.* I headed a sales and marketing process optimization project, generating $5M in synergies in the first year and an additional $9M in savings yearly thereafter.* I directed the change management and communications efforts for a worldwide integrated services project, capturing $50M in annual savings.* I had the opportunity to present "Another Year of Change: Moving 10,000 employees through an HR SAP implementation" at the Prosci Global Conference in 2009.* I authored "Integrating Change Management with Two Different Change Management Methodologies," which was published as part of the Prosci Global Conference materials in 2009.* I designed and executed new company culture programs with an adoption rate of over 70% within just 12 months.