Senior Customer Support Engineer
Current
Jan 2021 - Present
AeroLeads people directory · profile
Ken Eder Email & Phone Number
Senior Customer Support Engineer at ExaGrid
at
ExaGrid
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 86%
Current company
Role
Senior Customer Support Engineer at ExaGrid
Location
Styria, Austria, Austria
Company size
Who is Ken Eder? Overview
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Quick answer
Ken Eder is listed as Senior Customer Support Engineer at ExaGrid at ExaGrid, a company with 274 employees, based in Styria, Austria, Austria. AeroLeads shows a matched LinkedIn profile for Ken Eder.
Ken Eder previously worked as Senior Customer Support Engineer at Exagrid and Infrastructure Manager at Amito.
Company email context
Email format at ExaGrid
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ExaGrid
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Profile bio
About Ken Eder
Proven ability to build and lead Technical Service teams in 24/7 global environments, serving an Enterprise/Hyperscale customer base. Strong experience in Technical Management functions, delivering and supporting complex technical solutions. Held leading roles in various design and implementation projects including large-scale migrations, datacenter consolidations, tech-refreshes. Direct client facing at various levels, such as with technical operations staff during remote or on-site support, with business leaders in handling escalated incidents or participating in service reviews, with technical architects and business leaders for planning and design workshops. First-hand generalist- and specialist skills across a wide range of technologies. Certified in ITIL best practice. Consistent record in world-leading Tech-Multinationals, specialising respectively in Hardware, Software, Managed Services & Cloud.
Listed skills include Cluster, Windows Server, Troubleshooting, Networking, and 20 others.
Current workplace
Ken Eder's current company
Company context helps verify the profile and gives searchers a useful next step.
Exagrid
13 roles
Ken Eder work experience
A career timeline built from the work history available for this profile.
Infrastructure Manager
Feb 2020 - Oct 2020
Manager, Global Service & Support (Emea)
May 2014 - Jun 2019
Manager, Global Service & Support (Emea)
Jul 2014 - Oct 2016
Customer Service & Support Engineer & Team Leader
May 2014 - Jul 2014
Adventure Travel Blogger
2 For The Road
Aug 2011 - Apr 2014
San Storage Engineer / Architect
Oct 2007 - Jul 2011
Enterprise Systems Administrator L3
Apr 2006 - Sep 2007
Importer & Reseller
Easternauthentic
May 2005 - Apr 2006
Senior Support Engineer Roles In Ha & Dr
Dec 2004 - Apr 2005
Senior Support Engineer Roles In Ha & Dr
Jun 1999 - Nov 2004
Product Support Analyst
Seagate Software Nsmg
Apr 1999 - May 1999
Assistant Site Operator
Union Transport South Africa
Jan 1998 - Nov 1998
Team & coworkers
Colleagues at ExaGrid
Other employees you can reach at exagrid.com. View company contacts for 274 employees →
FA
Frédéric Arsenault
Colleague at Exagrid
Brossard, Quebec, Canada, Canada
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JL
Jenson Lin
Colleague at Exagrid
Taiwan, Taiwan, Province Of China
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GK
Gavin Koh
Colleague at Exagrid
Singapore, Singapore
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MB
Mike Boyd
Colleague at Exagrid
Pepperell, Massachusetts, United States, United States
View →
RP
Rick Paavola
Colleague at Exagrid
Atlanta Metropolitan Area, United States
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TQ
Thanh Quang
Colleague at Exagrid
Worcester, Massachusetts, United States, United States
View →
JM
Jonathan Mayne
Colleague at Exagrid
Washington DC-Baltimore Area, United States
View →
WX
Wei Xu
Colleague at Exagrid
Worcester County, Massachusetts, United States, United States
View →
EI
Exagrid Insidesales
Colleague at Exagrid
Worcester County, Massachusetts, United States, United States
View →
DC
Dan Chasse
Colleague at Exagrid
Sterling, Massachusetts, United States, United States
View →
Frédéric Arsenault
Colleague at Exagrid
Brossard, Quebec, Canada, Canada
View →
JL
Jenson Lin
Colleague at Exagrid
Taiwan, Taiwan, Province Of China
View →
GK
Gavin Koh
Colleague at Exagrid
Singapore, Singapore
View →
MB
Mike Boyd
Colleague at Exagrid
Pepperell, Massachusetts, United States, United States
View →
RP
Rick Paavola
Colleague at Exagrid
Atlanta Metropolitan Area, United States
View →
TQ
Thanh Quang
Colleague at Exagrid
Worcester, Massachusetts, United States, United States
View →
JM
Jonathan Mayne
Colleague at Exagrid
Washington DC-Baltimore Area, United States
View →
WX
Wei Xu
Colleague at Exagrid
Worcester County, Massachusetts, United States, United States
View →
EI
Exagrid Insidesales
Colleague at Exagrid
Worcester County, Massachusetts, United States, United States
View →
DC
Dan Chasse
Colleague at Exagrid
Sterling, Massachusetts, United States, United States
View →
FAQ
Frequently asked questions about Ken Eder
Quick answers generated from the profile data available on this page.
What company does Ken Eder work for?
Ken Eder works for ExaGrid.
What is Ken Eder's role at ExaGrid?
Ken Eder is listed as Senior Customer Support Engineer at ExaGrid at ExaGrid.
Where is Ken Eder based?
Ken Eder is based in Styria, Austria, Austria while working with ExaGrid.
What companies has Ken Eder worked for?
Ken Eder has worked for Exagrid, Amito, Western Digital, Sandisk, and Fusion-Io.
Who are Ken Eder's colleagues at ExaGrid?
Ken Eder's colleagues at ExaGrid include Frédéric Arsenault, Jenson Lin, Gavin Koh, Mike Boyd, and Rick Paavola.
How can I contact Ken Eder?
You can use AeroLeads to view verified contact signals for Ken Eder at ExaGrid, including work email, phone, and LinkedIn data when available.
What skills is Ken Eder known for?
Ken Eder is listed with skills including Cluster, Windows Server, Troubleshooting, Networking, Virtualization, Vmware, Cloud Computing, and Storage.
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