Edjitelle Briones Email & Phone Number

• Delivers training to newly hired Recruiters, covering job order analysis, sourcing, candidate pre-screening, building client relations, on-boarding in existing accounts and helping implement new ones.• Builds Recruiters’ competencies in sourcing and recruiting specialized industry/client; conducts up-skill training on a weekly basis.• Works closely with Operations, Client Managers, and Recruiters in order to meet/exceed training expectations.• Assists Operations by recruiting open requisitions during weeks when no classes are scheduled.• Other duties include performance management, employee development, reports generation and analysis.Skills: Onboarding · New Hire Orientations

Ayala Ave, Makati City

• Conducted new hire and conversion training • Created training materials which were used to address site’s opportunities• Reviewed site’s performance and analyzed data to identify company’s needs• Provided real-time supports to CSR/TSR• Took inbound calls for tech to be updated

Ayala Ave, Makati City

• Assisted customers with their technical concerns • Provided customer education and walk-through regarding their services and equipment• Resolved receiver problems remotely

• Assisted customers with billing questions and concerns• Assisted customers with programming and equipment changes in their account • Assisted customers with payments and restoration of their TV services

Legazpi Village, Makati City

• Assisted callers who needed their vehicles unlocked remotely • Provided customer education regarding their rear-view mirror’s functionality • Assisted customer who wishes to renew their internet and minutes subscription