Edward M. Email & Phone Number

Greater Chicago Area

Project Management on our MOBILEconnect suite of products

Oak Brook, Il

Directly communicate with customers in the heavy building materials industry to provide incident support and resolution, customer training as well as maintaining healthy customer relationships while providing world-class customer service.

Hoffman Estates, Il

Coordinate installation of software solutions and act as primary liaison for automotive industry clients• Diverse experience working within several key groups during tenure at ADP/CDK including; Hardware Administration, Central Install, Laser Imaging, Digital Marketing and Virtual Implementation• Assist and educate ADP/CDK sales and service personnel on proprietary hardware and software applications to determine client technology needs• Help develop custom solutions to meet unique client needs• Experience working with all levels of management in dealership environment• Broad experience installing various ADP/CDK manufacturer applications on client DMS• Research and correct customer service issues in timely manner• Update and review of several internal databases related to client contact, installation and activity• Knowledge of Microsoft Software suite of products including Excel, Outlook, Word, etc.• Knowledge of digital marketing platforms including websites and 3rd party vendors