Advanced Security & AI-Powered Web Solutions----------Leading the development of secure, high-performance web interfaces, leveraging Microsoft OpenAI to enhance user experience and ensure compliance.Engineered a secure GPT-based interface with Microsoft OpenAI, ensuring high-performance AI capabilities while maintaining strict user anonymity and data privacy.Implemented advanced security measures, including AES encryption and identity provider integration, fortifying the platform's security and legal compliance.Designed chat history features for secure conversation management, enhancing data integrity and usability.Developed secure data upload functionality using Azure Blob Storage, enabling LLM-based real-time data querying and analysis.Integrated voice command functionality with Azure Cognitive Services, boosting accessibility and user interaction.Collaborated weekly with Microsoft experts, optimizing AI solutions and ensuring system performance aligns with best practices.Core Responsibilities----------Delivering cutting-edge software solutions with Agile/SCRUM methodologies and Test-Driven Development (TDD).Converted Figma designs into functional, user-centric web applications used by millions, ensuring seamless user experiences.Automated CI/CD pipelines on Azure, significantly improving testing, integration, and deployment efficiency.Developed REST APIs for smooth cross-platform data exchange and robust integration.Advanced corporate chatbot with Microsoft Bot Framework, QNAMaker, and LUIS, implementing AI-powered natural language processing for smarter interactions.

In this role, I significantly improved operational efficiency by automating complex Active Directory tasks using PowerShell and Python, reducing manual workload and enhancing system performance. I proactively diagnosed and resolved network and system issues using advanced PowerShell scripting, minimizing downtime and ensuring uninterrupted IT services. My management of a highly accurate ticketing system enabled the timely resolution of technical issues, consistently delivering exceptional support to users. I deployed secure and customized Microsoft Operating Systems through precise imaging processes, reinforcing the security and functionality of company systems. Additionally, I boosted computer performance through targeted SSD installations and RAM upgrades, enhancing the overall speed and reliability of equipment.

In this role, I played a critical part in safeguarding the company’s IT infrastructure by ensuring continuous compliance with ISO 27001 standards through proactive network security measures. I maintained up-to-date antivirus software and virus definitions, reducing security risks and minimizing vulnerabilities. I optimized the efficiency of the IT support team by managing a precise ticketing system, which significantly improved response times and service quality. Additionally, I enhanced workplace safety by reorganizing desk station cabling, preventing potential hazards, and prolonging equipment lifespan.

As a Peer Mentor, I led workshops on essential life skills, including financial management, stress reduction, and housing solutions, equipping students with practical tools for academic and personal success. I offered tailored one-on-one mentoring, providing personalized guidance and establishing meaningful connections that empowered students to achieve their goals. I ensured the confidentiality and security of sensitive student information by managing a private database in accordance with data privacy protocols. My active engagement in program events fostered an inclusive, supportive community where students could thrive academically and personally, while also sharing strategies for success.