- Vendor Manager for Claro Brazil;- Management of the Service Providers in the rollout of more than 2000 sites per year in an ASP E2E model;- Main point of contact towards Vendors, performance, and quality targets definition;- Escalation point for performance issues;- Interface role between project, sourcing, operative roles and presales;- Vendor readiness orchestration during project startup or vendor ramp-up;- Support sourcing during Vendor onboarding process leading Technical & OHS inspections to mitigate risks;- Definition and monitoring of performance KPI;- Finance follow up adherence to “No PO no Work”, GR delay control, ASP cost/Net Sales tracking;- Support to the tools development team in process and reporting automation;- Process improvement in issues related to ASPs;

- NRO Tracker Product manager;- Remote Site Acceptance Product Manager;- Management of Support operations software development;- Project Manager for tools integration;- Visual Intelligence implementation;- Definition and monitoring of performance KPI;- Vendor Manager for Network Rollout service providers;- Support to the tools development team in process and reporting automation;- Process improvement in issues related to service providers;

- Business Development for Managed Services in Latin America Customers;- Energy Efficiency solutions driver for Latin America;- Participation in the Managed Services Leadership Team meetings;- Conduction of business focused discussions with the customer & analysis of customer business environments, requirements, plans & issues;- Development of value argumentation through generation of customer business cases;- Virtual/functional team leadership to support Key Account Managers to grow within & beyond current business;- Creation, management & expansion of regional offering portfolio in Managed Services;- C-level presentations including solutions, value argumentations & business cases;- Feasibility studies, Due diligences, Dimensioning and Business Case for Managed Services Contracts; - Elaboration of growth plans;- Managed Services Contracts Negotiation;- Transformation plans in order to improve operational and financial results;- Support to the Transition Team;

Dimentioning and Business Case of Managed Services Proposals. Due Dilligence and project startup in brazilian operators.

- Monitoring and TroubleShooting of Transmission Networks- Support to the NOC ( Network Operation) Teams-

- Management of O&M services in telecommunications Companies;- Verification, analysis and action plans for telecommunication contracts; - Telecommunication Projects coordination;