Ed Robinson Email & Phone Number

Boerne, Tx, Us

Usa And Canada

ROC Equipment provides heavy construction and deep foundation drilling equipment. We offer sales and rentals, tooling and parts, project consulting, and maintenance support. With a full range of equipment available, ROC is able to support drilling projects from small to large diameters. Our product lines include Oscillators, Rotators, RCDs, Duty Cycle Cranes, Grabs, Casings and more. www.rocequipment.com

Provides support and guidance to executive management to identify, develop and communicate specific business strategies across functional areas, utilizing expert knowledge of firm, industry, business development, and financial planning. Leads strategic analysis of business needs and trends in support of business strategy development and planning. Conducts business strategy reviews to assess progress and drive awareness of strategy achievement.

Lead all aspects of the organization, both strategic and tactical, to meet stated corporate goals and ensure AAG continued as the industry leader for the reverse mortgages industry.

Accountable for all operational, technology, risk/compliance management, and customer-facing capabilities across the company; 750 employees, 750 contractors in 5 primary locations worldwide.

Business leader and operating executive with more than 30 years combined military and business experience growing and scaling businesses, in particular those in need of transformation or turn-around. Combined passions of leadership, operational excellence, and strategic development facilitate proven results and performance in operations, growth, and customer service.Broad range of disciplines and business models across financial services including banking, mortgage origination and servicing, and insurance, as well as technology and aircraft engines. Alumni of the GE Financial Management Program and a U.S. Army combat veteran.Core leadership skills include:- Leadership development, executive team building, and employee engagement- Financial and P&L management- Business transformation- Risk and compliance management- Strategy development and business planning- Technology development and product management- Operational execution; Lean Six Sigma- Customer relations and satisfaction, business development, and marketing- Mergers and acquisitions, joint ventures, and Greenfield; acquisition integration

San Antonio, Texas Area

Managed P&L with more than $750 million per year of revenue, 2,200 employees, and 300 contractors across four verticals (Real Estate Rewards Network, originations, capital markets, and servicing). Substantial Impact• Drove significant P&L improvement while upgrading talent at all levels of the organization, refining processes, and increasing capacity through right-sized operations.• Enhanced member / customer satisfaction scores to all-time highs in internal and external measures; achieved a 900 JD Power score for mortgage originations, the highest on record for any lender.

Cincinnati, Ohio

Managed P&L with more than $300 million per year of revenue across three verticals (originations, capital markets, and servicing). Directed 1,600 employees and 400 contractors with a $250 million operating budget. Significant Impact• Implemented voice of the employee initiatives that improved employee engagement scores more than 12%, which in turn led to an 18% improvement in customer service overall satisfaction scores• Outpaced industry production by more than 6% in 2018, and achieved best in class performance for originations, servicing, and total mortgage profitability

Mount Laurel, New Jersey

SVP, Servicing Operations - Managed mortgage servicing P&L for portfolio of more than 1.1 million loans, $234 billion in Unpaid Principal Balance and employee base of nearly 1,000 with contract employee base of 450.VP, Originations - Generated new production of more than $3 billion per month while managing mortgage originations P&L for retail, private label, and correspondent channels; built performance improvement group to establish testing and control capabilities, exam management, BCP/DR, vendor management, and drove Lean Six Sigma initiatives into business processes.Significant Impact• Implemented Lean Six Sigma improved operational performance driving $32 million in annual savings and profitability improvements within one year. • Achieved HUD Tier-1 and Fannie Mae 4-STAR ratings concurrently for the first time in company history; only sub-servicer to achieve a Fannie Mae 4-STAR rating in 2015. • Managed expenses to 23% below target while maintaining prescribed service levels.• Designed and implemented a Lean Six Sigma process management control system in underwriting that resulted in a 40% reduction in first-pass yield defects and a 75% reduction in final defects. Promoted to SVP, Servicing from VP, Originations in August, 2014. Substantial Impact includes results from both roles.

Raleigh, North Carolina

Managed operations P&L which included claims, lender services, training, vendor relations and policy and procedure management teams; responsible for teams that administered more than $1 billion in annual claims payments. Significant Impact• Introduced predictive analytics resulting in better segmentation and loss mitigation efforts; claims savings of more than $500 million through effective borrower assistance initiatives.• Doubled cost savings for vendor relations team and expanded team capabilities beyond operations to help drive collaboration and improve efficiency• Led operational divestiture of minority share of Genworth Canada MI resulting in $945 million IPO in only 4 months during the financial crisis.• Implemented process improvements reducing total account reconciliation process time by nearly 75%.

As Team Leader of a Long Range Surveillance / Sniper Team, used rapid decision-making skills with limited data to gather intel behind enemy lines and infiltrate enemy strongholds to capture targets. Responsible for overall mission planning, operational security and joint-operations with Special Operations units, including foreign units and intelligence organizations.

Cincinnati, Ohio And England, Germany And Belgium

Completed the two-year management program focused on financial planning/analysis, accounting, auditing and forecasting. Highlights include: • Agfa, Integration Manager: analyzed historical financial data as part of a due diligence team and delivered $6 million in cost-out savings by digitizing GE Engine Services Aviation Information Services billing process• GE Military Engines Operations: consolidated multiple-location reporting processes with digital tools and refined a progress payments process• GE Engine Services: developed and executed a business plan to expedite slow-moving materials sales

Master Of Business Administration - Mba, Global Management

Activities and Societies: Beta Gamma Sigma

Bachelor Of Business Administration - Bba, Finance And Economics

Activities and Societies: • Summa Cum Laude • Beta Gamma Sigma

Advanced Leadership Course