Edwin Maaswinkel Email & Phone Number

Amsterdam Area, Netherlands

Product owner and customer journey expert for multiple squads, onshore and offshore (Philippines and India). Responsible for real time reporting, multibank solutions, decom legacy systems and regulatory programs like Nextgen.I am responsible for the Tribe’s Open Banking strategy and commercial roll out of open banking initiatives.Responsible for onboarding and coaching CJE’s in our Tribe as well as guiding internships.

Amsterdam Area, Netherlands

Implemented early detection of financial problems to help households, reducing the societal cost of problematic debt. Make alerting available in the ING mobile App and guiding households to external organisations (e.g. Geldfit) and budget coaches.

Amsterdam Area, Netherlands

Within the Tribe Collections:- Set the vision for customer focused innovation- Research and specify new or improved ways to improve the customer experience or increase the - effectiveness of the customer service department- Take a data driven approach, using qualitative and quantitative methods to generate, validate and evaluate ideas- Liaise with key company stakeholders including Senior Management, IT teams and other product owners to determine the key improvement areas and prioritize the squad's efforts accordingly- Relentlessly test and learn in order to deliver new features and improvements for our customers and our customer service department

Amsterdam Area, Netherlands

Client coverage and financial services for ING’s Dutch TMT&S corporate clients (revenue over€250 million and listed companies). Responsible for developing tailor made deal structures incollaboration with product specialists, research & analysis, origination and client relationshipmanagement.

Amsterdam Area, Netherlands

First point of contact for treasurers and cash managers of large corporates (revenue over€250 million and listed companies) for their daily operation.

Utrecht Area, Netherlands

Consult and advice 600 small and medium enterprises. Recommending them insurances, solutions on cash management, treasury and writing proposals for loans and credits.

Utrecht Area, Netherlands

Support the relationship manager to achieve his commercial goals. Helping him to raise cross-sell and deep-sell within his portfolio.

Houten

Research on Corporate Governance for Housing Corporations.Assignment: How and to what extent is corporate governance applied within housing corporations? In what way can Corgwell consultancy advice these companies?

Master Of Science (Msc), Business Administration And Management, General

Activities and Societies: - Nieuwe Compagnie van Verre - Jaarclub "Bonum est Cupiditas" - Dispuut "Hemonus Cras" - Het Onofficiële.

Masterclass Customer Experience & Omnichannel Management

Bachelor, Management And Finance (Bba)