Edwin Moore Email & Phone Number

Phoenix, Arizona, United States

 The Behavioral Health Technician work under the supervision of a Registered Nurse, and will provide physical and psychological care to psychiatric patients. Provide basic paraprofessional nursing care as directed which can include tasks such as providing patient assistance with performing ADL's (activity of daily living), monitoring nutrition intake, and taking vital signs. Monitors and accurately documents patient activities and changes in behavior, mood, physical or psychological status following current policy.  Alerts the charge nurse of any identified changes in physical or psychological status of the patients. Escort patients to clinical referrals and outings, and will also respond to psychiatric and medical emergencies, using approved interventions per hospital policy.  Will maintain safety and security for patients and staff while assisting with orienting patients and new staff to the unit.

Michigan, United States

 The Eligibility Specialist role is to strengthen Michigan families Ensuring that each person or family that applies for public assistance receives the type and level of assistance that they are eligible for. Interviews clients to obtain information necessary to make eligibility determinations; conducts initial intake interviews and or annual case review interviews.  Reviews and evaluates clients’ circumstances and documentation to determine the type and amount of assistance for which the applicant or client is eligible.  Maintains an ongoing caseload by processing case changes, adding and deleting dependents, making food stamp changes, issuing vendor status notices, replacing lost warrants, Medical Assistance Cards, keeping case history files current, and responding to client inquiries and complaints. Conducts annual redeterminations to review the status of each case and make necessary changes.  Assessing the needs of each person or family and giving them appropriate information and making any referrals and or contact to person or agencies to help meet their needs. Providing all families with information about the expectation and goals of DHS. Encouraging and guiding families in the efforts to become self-supporting. Performs related work as assigned.

Wayne County, Michigan, United States

 Plan and supervise new students operational and admissions activities. Provide system and technology supports to students for application processing.  Build and maintain effective working relationships with students, faculty and other stakeholders. Plan, assign and supervise work of student employees. Consistently and accurately, update and track students’ information. Manage students data metrics for reporting purposes Manage special projects in collaboration with the Head of Campus Operations Unit to evolve the function’s strategy and delivery. Provide excellent customers to students, faculty and all stakeholders.

Baltimore County, Maryland, United States

 Screened and interviewed applicants for benefits base on reported changes (Food Supplemental Benefits, Temporary Cash Assistance and Medical Assistance). Process reported changes timely, accurately, and thoroughly evaluate all changes made by customers. Professionally conduct telephone interview by questioning customers and gather all pertinent information regarding reported changes. Investigate the possibility of additional unreported changes in order to maintain payment accuracy. Researched cases and gathered information to determine compliance and make rational decisions. Regularly updated reporting center database to maintain efficiency. Built and maintained positive working relationship with stakeholders. Served on the PQI special project team responsible to revamp the Over payment Unit. Made follow-up calls to rectify new policies and correct QC detected errors. Provided case manager services and following state and federal guidelines.

Baltimore County, Maryland, United States

 Advocated for clients in exercising their rights. Has the primary responsibilities of providing case management services to variety of populations. Screened and interviewed applicants for benefits (Food Supplemental Benefits, Temporary Cash Assistance and Medical Assistance). Researched cases and gathered information to determine compliance and make rational decisions. Make contact with customers or customer’s legal representatives within two weeks of the customer being interview. Obtain consent for the release of confidential information from customers or customer legal representatives during face to face interview, via mail or telephone. Built and maintained positive working relationship with stakeholders. Maintain positive open and respectful communication with customers, customer’s families, Providers County and country representatives, staff and other involved with customers. Provided case manager services and following state and federal guidelines

Ellicott City, Maryland, United States

 Provided care and supervision to individuals with developmental disabilities in a residential support environment. Ensured the safety of individuals in the homes and followed agency standards on public safety. Implemented household management, human dynamics and problem solving skills. Developed and enhanced community integration opportunities on an individual and maintain excellent relationship in the community. Interacted with clients to reinforce positive behavior and promote social interaction. Administered medication and other duties provided by management.