Edwin V. Email & Phone Number

Nyon, VD, CH

Switzerland

Switzerland

Advise and consult this start-up company in the areas of Supply Chain, Logistics, Procurement and Vendor Management End to end supply chain designed and setup Translated supply chain setup into RFQ / RFI documents, engaged in vendor selection process

Geneva Area, Switzerland

Vendor Account Management / Outsource Service Partner (OSSP) Management: Main accountability/responsibility to ensure supplier performance against Service Level Agreements (SLA) and budget, to meet AND beat the budget (Cost per part shipped, Cost per Intervention, Cost per repair) while ensuring customer satisfaction. Parts delivery to 150+ smaller service.

Geneva Area, Switzerland

Vendor Account Management: Managed 3 (Notebook & Desktop) repair partners based in Germany and Turkey. I managed the two German accounts as business account management, together with an operational account manager (Virtual Team). Principal accountability is ensuring repair performance within budget and against SLA (and agreed metrics).

Outsource Service Partner management of reverse logistics activities in EMEA and APAC.Partner Management through SOW, KPI and SLA. Managed the warranty cost elements of COGS and expenses within budget.

Geneva Area, Switzerland

Responsible for overseeing the outsourcing of product launch activities to outsource partner in the Netherlands

Geneva Area, Switzerland

• Standardize localization across EMEA packaging and documentation according to company and legal country requirements
• With external packaging agency, designed standardized packaging and marketing materials
• Project managed a marketing data management system to ensure standardization

Utrecht Area, Netherlands

• Managed ISO certification of European Configuration Management & Document Control processes
• Outsource Supplier management / Process improvements
• Led the quality improvement team, as virtual team lead