Esteban Gutierrez work email
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Esteban Gutierrez personal email
From helping others find solutions to solving their software need challenges to learning from others to overcome my own obstacles, I enjoy bridging the gap between problems and solutions. In my early professional years, when I have recently promoted to an executive sous chef, we had a giant issue with food waste management that was burning our profit margin. Upon hearing about this, I took action and created a system where all cooks will work in pairs, holding each other accountable for the prep items for service date, having a scale in each station to verify starting and ending weight, which ultimately helps us achieve our goal of 12% food waste management.My passion for solving problems has allowed me to succeed as a recruiter. I have experience with customer relationship management, email outreach, and conducting first-screen interviews. My ability to solve problems is supported by my excellent time management, organizational skills, and out-of-the-box thinking. I am ready to take these experiences to create long-lasting relationships with customers in the tech industry.
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Customer Success ApprenticeshipSv Academy Jan 2022 - Mar 2022- Selected for a competitive program offered to high-potential individuals preparing for a CS role in SaaS- Rigorously trained **(300+ hours)** and assessed on Customer Success skills by instructional coaches and industry professionals - EQ: cultivating empathy, growth mindset, coachability, overcoming rejection, time management, prioritization - CS workflow: the customer journey; human-centered customer engagement; practical experience with data and tech tools; managing risk and effectively escalating issues; following up with customers and logging activity; creating stories, executive summaries and slide decks for effective EBRs - Tech tools: Gainsight; Salesforce; Google Suite -
National RecruiterCross Country Education Oct 2020 - Mar 2022Miami, Florida, United States-Prepared and conducted screening interviews, achieving the daily number of three-Achieved an outbound reach of 200+ calls a day with potential clients-Managed CRM (250 leads per month), pipeline construction with resources such as indeed, LinkedIn Jobs, and credentials verification-Negotiated with the prospect a salary that benefits them, while hitting the company’s 27.3% gain margin -
Account ExecutiveYelp Feb 2019 - May 2020San Francisco Bay Area-Established multi-location restaurant software adoption while educating customers of SaaS product-Utilized online and offline resources to cultivate a new pipeline lead -Implemented full sale cycles and introductory contact an average of 50 calls a day and 30 emails a day-Performed closing deals meeting the expectations sales goal of $200.00-Used a proactive approach with the onboarding Customer success team to have the client live within 10 business days -
Sous ChefOh My Green Jul 2017 - Dec 2018San Francisco Bay Area- Coordinated employees schedules for our hours of operation.- Produced over 1200 meals a day with a limited team of seven cooks.- Strengthened our menu variation with a nutritional R&D team to accomplish our customer's needs.- Established the replacement of bottled water for a higher Ph level bottled water (higher ph level is optimal for humans). -
Sous ChefSprig: Eat Well May 2016 - May 2017San Francisco Bay Area- Worked with Executive & Sous Chef on menu creation.- Collaborated with the culinary team on staff development and growth.- Optimized menu performance by standardizing recipes and lowering costs.- Incorporated recipe translation (Spanish) to optimized time with staff. -
Sous ChefCaputo Sep 2015 - Apr 2016100 Brannan St- Mentored new employees on the functionality of the restaurant and standards.- Established communications channels between employees, managers and owners.- Managed fifteen plus cooks in a high pace, demanding kitchen environment.- Motivated staff by implementing a by-weekly reward system where they could be featured on the restaurant website.
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Lead Line CookMichael Mina Restaurant Jun 2014 - Aug 2015252 California St- Executed recipes assigned by Executive Chef.- Mise en place (putting in place) ingredients & proteins following the Chef's instructions.- Prep items accordingly to the number of reservations and dietary restrictions.
Esteban Gutierrez Skills
Esteban Gutierrez Education Details
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Customer Success Fellowship -
Full Stack Web Development, Computer Software Engineering -
Instituo Superior Mariano MorenoRestaurant, Culinary, And Catering Management/Manager
Frequently Asked Questions about Esteban Gutierrez
What is Esteban Gutierrez's role at the current company?
Esteban Gutierrez's current role is As an aspiring CSM | Guiding others to find effective solutions to their problems.
What is Esteban Gutierrez's email address?
Esteban Gutierrez's email address is es****@****rig.com
What schools did Esteban Gutierrez attend?
Esteban Gutierrez attended Sv Academy, Uc Berkeley Extension, Instituo Superior Mariano Moreno.
What skills is Esteban Gutierrez known for?
Esteban Gutierrez has skills like Ajax, Firebase, Node.js, Mysql, Mongodb, React.js, Git, Github, Html5, Cascading Style Sheets, Javascript, Jquery.
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Esteban Gutierrez
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Esteban Gutierrez
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