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Ehtesham Mirza is listed as Head of Technical Operations at Walr, a company with 2 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Ehtesham Mirza.
Ehtesham Mirza previously worked as Technical Consultant at Watermelon Research and Programming Manager at Sky.
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Market Research professional with 20+ years experience in operations, planning, management, and leadership.Experience working with all levels of clients, stakeholders and companies across a multitude of projects from ad-hoc, trackers and multi market studies; migration across platforms and disciplines.Excel at conveying complex ideas to clients without tech jargon and converting client needs through process driven approaches while understanding the technical requirements of what is possible.I have built teams from the ground up, creating processes, rules and improvements to increase team morale, loyalty, efficiency and work flow. I have taken teams from small scale to larger multi-market and multi-platform, creating the structure and mentorship to achieve almost 24 hr working support.
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London, England, United Kingdom
Lead the Technical Operations Programming, DP & PM teams to provide best in class full service support for all Walr clients.Commercial focused with leadership and mentoring skills to grow and enhance teams. Overseeing growth of Operations teams and scaling from startup. Client focus - explaining complex things in simple ways; working with internal teams to.
Full service operations consultant. Leading on commercials, vendor management, client engagement and operation excellence. Decipher and data specialist.
Dunfermline, Fife, United Kingdom
Managed a team of Programmers and DP Analysts working within the Strategic Insight team.Since joining I have helped invigorate the team, giving them clear purpose overall and as individuals. Without clear leadership, the team was working long hours and projects were not being delivered on time. Improvements include:- Championed using Decipher platform and.
Skills and experience in:Scripting & Spec WritingCATI/CAPI/Web-CATI/Online Survey ProgrammingSPSS, Dimensions, Confirmit, Quancept, Quantum, QuanvertData processing (DP) and Confirmit ReportalTelephone/ Call Centre ManagementStaff management, project schedulingStaff training
Working with end clients and internal customers to provide them with assistance and support using SPSS Dimensions products.Providing custom solutions to end-users after defining their needs.Travelling to client offices to help solve issues affecting critical production elements.
Working with Quancept, Quantum and SPSS.Survey programming for telephone research using Quancept and then using Quantum and SPSS Base and Quanvert to deliver the data.Owning a project from start to finish, taking part in start up meetings with client, asissting in questionnaire logic and flow; scripting survey for phone centre and then ensuring that all.
Edinburgh, United Kingdom
Assisting in managing Telephone call centre of around 300 employees.Office had approx. 150 seats.Managed booking of staffAssigning roles to team leadersCoaching and mentoring team leaders to ensure they were prepared and up-skilled for the roleResponsible for ensuring projects were completed and delivered on timeCreating initiatives to improve staff.
Other employees you can reach at walr.co.uk. View company contacts for 2 employees →
Sarah Rumbold
Colleague at Walr
Dorking, England, United Kingdom, United Kingdom
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MV
Mattias Vest
Colleague at Walr
Malmo, Skåne County, Sweden, Sweden
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JT
Jennifer Tardelli
Colleague at Walr
Charlotte, North Carolina, United States, United States
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RK
Rishabh Kalia
Colleague at Walr
Gurugram, Haryana, India, India
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Johan Eriksson
Colleague at Walr
Kalmar County, Sweden, Sweden
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Faye Conisbee
Colleague at Walr
London, England, United Kingdom, United Kingdom
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AG
Arjun Gupta
Colleague at Walr
Gurgaon, Haryana, India, India
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Vibha Salunke
Colleague at Walr
Pune/Pimpri-Chinchwad Area, India
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MA
Md Ashraf
Colleague at Walr
Hyderabad, Telangana, India, India
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DW
David Wright
Colleague at Walr
Belfast Metropolitan Area, United Kingdom
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Quick answers generated from the profile data available on this page.
Ehtesham Mirza works for Walr.
Ehtesham Mirza is listed as Head of Technical Operations at Walr.
Ehtesham Mirza is based in Edinburgh, Scotland, United Kingdom while working with Walr.
Ehtesham Mirza has worked for Walr, Watermelon Research, Sky, Icm Direct, and Spss.
Ehtesham Mirza's colleagues at Walr include Sarah Rumbold, Mattias Vest, Jennifer Tardelli, Rishabh Kalia, and Johan Eriksson.
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