Eileen Dempsey Email & Phone Number

Spokane, Washington Area

Mentor small business owners. Lead community education workshops, organize educational curriculum, and manage the workshop schedule.Previous roles within SCOR include Chapter V.P. and Event Coordinator.SCORE Spokane Chapter Vice President. As a member of the leadership team I organize and run chapter initiatives- including client engagement, volunteer.

Spokane, Washington, United States

Product Development plans and directs the resources and processes required to implement vision and strategy for new products and product lifecycle management of existing products- Innovate new products, product enhancements, product redesign, articulate product value propositions, define requirements, and lead the development of product roadmaps. Oversees.

Spokane, Washington, United States

Ignitium is an account-based orchestration consultancy that specializes in helping enterprise and hyper-growth SaaS companies launch and scale their ABX initiative.Supporting development and operations for client technology infrastructure integration and scaling. Operationalize account and contact level intent data, marketing operations strategy, and.

Spokane, Washington, United States

I lead the Business Consulting Projects Lab. In this program, student consultants work on business projects from community partners. Graduate students get real-world experience and build a portfolio piece, and local non-profits and small businesses get free business consulting while developing a long-term relationship with Gonzaga.

Spokane, Washington, United States

Responsible for integrating data systems, cleansing and aggregating data, comprehensive reporting and analytics, database administration, data project management, and technology education organization-wide across 25 programs. Maintained HIPAA compliance.- Business Analyst- Program documentation development, comprehensive end-to-end process analysis and.

Spokane, Washington Area

The Housing Stabilization Program helps the most vulnerable clients access the basic supports they need to live with dignity. Families and individuals experiencing homelessness or living with a disability can receive referrals for assistance with housing, employment, disability benefits and recovery from opioid use disorder. As business manager I:- Built.

United States

• SharePoint Experto Working with SharePoint communities and existing customers to gather requirements for future products roadmap and new features for existing productso Providing context and leadership to the.
• Agile Project Managero Manage custom development projects with customerso Working with customers to establish goals and project success KPI’so Product Owner- define user stories and acceptance criteria, o Backlog.
• Customer Serviceo Developing and nurturing customer interactions with VirtoSoftware productso Product demonstrations for Customers- determining pain points and key success factors to deliver the optimal solutiono.
• Business Analysto Collecting and analyzing customers’ business objectives and translating them into requirements in clear formats and representationso Analysis of business performance and customer interactionso Writing.

Spokane Valley, WA

• International sales, primarily covering China, New Zealand, and Australia
• Customer Serviceo Provide customers with information and respond to product/service inquiries: equipment operation and maintenance, changes in service, discontinued product, product enhancementso Investigate and.
• Quote, purchase order, and proposal generationo Work with customers, area sales managers, and internal teams to coordinate highly technical specificationso Manage orders through contract review, kick-off meetings.

Spokane, Washington Area

• Assigned to Microsoft Retail Account Team
• Responsibilities include: combination of technology spares program management and IT asset management tasks
• Focused on process analysis and documentation projects- emphasis on visual process mapping, team training, and improving team communication and knowledge sharingo Designed and built team SharePoint siteo Built process.

Oklahoma City, Oklahoma Area

• Responsibilities included: o Hardware lifecycle management- tracking and reporting asset purchases, incident management hardware replacement requests, problem analysis and root cause failure, and end-of-life asset.
• Ran process analysis and improvement projects to increase efficiencyo Completed a Green Belt FSL inventory restructuring project that reduced inventory costs by 10% and expedited shipping costs by 60%o Helped develop.

Oklahoma City, Oklahoma Area

• Worked closely with Microsoft Retail Helpdesk (tiers 1, 2, and 3) to provide hardware documentation and replacement hardware to Microsoft Retail Stores
• Responsibilities included:o Managed warranty replacements and repairs for all non-merchandise hardware in Microsoft Retail Storeso Interacted with manufacturers and authorized vendors to repair/replace/dispose of bad.
• Communicated effectively with multiple teams; developing/maintaining/managing processes, running meetings and training sessions frequently.o Documented entire warranty management and RMA processes for Microsoft Retail.

Seattle, Washington

Assisted a locally and nationally renowned public artist with build and installation phases for projects located in the Pacific Northwest. Each project creates a unique set of construction and installation problems and requires a team of creative problem solvers to ensure that all obstacles are accounted for before walking into an installation. Executing.

Redmond, Washington

• Responsibilities included: o Team safety, and forklift operation and maintenanceo Tracking and reporting inbound and outbound shipments, warehouse inventory and asset management, and inventory auditso Ordered warehouse.
• Implemented warehouse layout to increase efficiency in inventory tracking and shipping
• Implemented color coding system for Retail Technology inventory and shipments to stores- reduced lost shipments in stores by 50%
• Documented entire inventory process for Retail Technology Team
• Zero incidents of product damage

Redmond, Washington

• Responsible for forklift operation, receiving incoming shipments, preparing outgoing shipments, loading and unloading trucks, and performing inventory counts. Delivered hardware to and picked hardware up from.
• Zero incidents of product damage

Greater Seattle Area

Managed projects independently. Responsible for status updates and project resolution. Lead a team of 5 individuals. Accountable for all shelving installation within the Art Department. Maintained removal of all debris, painting of office spaces. Assisted in Art Department preparation of upcoming events and projects. Organized equipment from two different.

Greater Seattle Area

Wrote assignments, taught process demonstrations to class of 20- 25 students. Classroom management which encompassed one on one time with students as well as small groups.

Master'S Degree, Art Therapy/Cmhc

CACREP Clinical Mental Health Counselor + Art Therapy certificates

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

3.9 GPA. I studied Business: Ethics, Finance, Accounting, Marketing, MIS, Operations, HR and Managing People Strategic Management, and.

Bachelor Of Fine Arts (Bfa), Sculpture, 3.0

Activities and Societies: 3D4M- Ceramic and Metal Arts Crew, Geology ClubI studied sculpture and public art- completed 3 public art works.

Secondary Education And Teaching, 3.85

Activities and Societies: Women's Soccer TeamBeginning my studies in secondary education with a focus in math and art education, I.