Eileen Moore Email and Phone Number

- Supervised and monitored secretarial work flow to ensure timely completion of all client work; delegated and reassigned work as necessary to balance workloads and minimize overtime and related client/firm expenses; communicated continually with attorneys and secretaries to ensure that required support is available and satisfactory.- Assisted in the development of training programs for new and existing secretarial staff; participated in the development and delivery of orientation for new attorneys.- Coordinated the performance evaluation process by soliciting feedback from attorneys; wrote and delivered performance evaluations to assigned 55+ direct reports based on solicited feedback and first-hand observations; communicated confidential performance and salary adjustment information; established prospective performance and training objectives; met with secretaries to provide regular feedback concerning performance and/or areas of performance requiring additional training or improvement.- Analyzed and assessed ongoing secretarial requirements and recommends staffing changes and training to meet the firm’s client and administrative needs.- Participated in the hiring and interview process for secretarial candidates.- Kept up-to-date of firm’s technology and worked with the firm’s Information Services department as an advocate for computer applications and training; participated in the testing and training of new applications.

- Assisted with managing 95+ secretaries in the DC and Denver offices, including collecting performance feedback, writing evaluations, processing timecards, and working closely with Human Resources and the Information Services Department regarding the training and professional development of the secretarial staff. - Facilitated virtual training sessions for secretaries across offices.- Participated in the hiring and interview process for secretaries, answering questions about the secretarial training program and workplace culture; coordinated secretarial specific training and presented secretarial policies for new hires.- Liaised with attorneys and secretaries to ensure there is appropriate support, and when needed, coordinated additional assistance.- Worked with the Employee Relations and Benefits team to promote wellness events, such as flu shot clinics, health fairs with external vendors, and health screenings.

- Supported Program Managers as needed by collecting, analyzing and preparing data, performing research and providing administrative duties on various task orders that support the United States Marine Corps. - Assisted the Proposal Managers by preparing and participating in meetings, maintaining databases, administering the program website and coordinating teaming opportunities with Subcontractors. - Contributed to Business Development by supporting capture efforts, scheduling meetings with potential team partners, and researching for new opportunities via internet databases, like FedBizOpps and GovWin.- Worked directly with the Proposal Managers to oversee the entire proposal process; coordinated with proposal staff, technical experts, and subcontractors; provided editing support; coordinated activities and participated in strategy and kick-off meetings; prepared for reviews; coordinated with subcontractors on staffing needs.

- Advertised units to customers with friendly customer service via phone, in person and email.- Assisted with the application, leasing and turnover processes with leasing apartments.- Communicated effectively with customers, managers, and co-workers, especially under pressure in a fast-paced environment, addressing questions, comments and concerns.- Planned and promoted community events for residents.

- Promoted events and speakers sponsored by the Sustainability Office, including Campus Sustainability Day, RecycleMania, Drop and Swap, and Earth Day.- Created advertisements, as well as using social media, to make students aware of the university’s recycling program and sustainability efforts.- Attended meetings and conferences to develop innovative campus sustainability ideas.

- Interacted with guests with a high quality of customer service.- Demonstrated how to use equipment and supervised bounce rooms.- Served and offered assistance with food, drinks, cake and gifts during events.- Collaborated with co-workers to accomplish tasks during and after events.

- Informed alumni, parents and friends of Longwood University of current events around campus and discussed their experiences with the school and appealed them to one of the school's funds.