Delivering best in class customer service during the initial quoting phase of the sale through order approval. Partnering with Business Units and Supply Chain to help socialize product knowledge and process knowledge with showroom sellers. Running reports and staying up to date on all orders to help convert quotes to sales to achieve business objectives.

Worked as main contact for sellers and workrooms for all HOLLY HUNT Represented Collections. Created Purchase Orders weekly and managed vendor payments. Ran daily and weekly reports to stay up to date on orders. Assisted showroom sellers with production questions or issues. Prioritized orders with requested delivery dates and worked with Supply Chain and Freight Services to provide best in class customer service.

Worked with brides to find the perfect dresses and accessories for their bridal party. Showed empathy and demonstrated exceptional customer service during every appointment, email communication, and phone call. Managed 'Mission Control' and oversaw all Final Contracts, Purchase Orders, and Designer confirmations. Recorded each sales orders and tracked showroom sales goals. Assisted in training new employees and communicated seasonal staffing needs to showroom manager. Managed and delegated daily office tasks.

Established tagging database to allow users to search by color, trend, silhouette, fabric, and detail. Trained and managed seven interns to use tagging system and complete social media projects. Managed the creation of social media content while engaging with users on different platforms. Built and maintained relationships with designers and public relations professionals in delegated regions of Australia, Germany, and Canada. Researched and wrote weekly trend reports for company’s blog. Created successful annual trend infographic which led to the highest site traffic

Directed weekly fashion shows and informal fashion presentations. Coordinated and organized backstage inventory, merchandise, and staff. Maintained strong professional relationships with major clients and department stores such as Neiman Marcus, Saks Fifth Avenue, Lord & Taylor, St. Jude, Pioneer Press, and General Growth Properties. Styled Fall/Winter and Spring/Summer trend looks for runway shows and informal fashion presentations. Booked models and talent from Chicago’s top agencies Ford and Factor. Managed model fittings with agency models and designers. Created and styled custom costume looks for special events. Researched and wrote trend commentary for each season and event. Maintained company's social media networks to promote services. Organized office tasks such as email, calendars, and billing.