Eileen Om Email & Phone Number

United States

Disrupting the cycle of homelessness!

Long Beach, Ca

Long Beach, California, United States

Long Beach, Ca

Long Beach, California

•Exercised sound reasoning to analyze issues, synthesize information, make decisions and problem solve using critical thinking skills•Aided professional staff by serving as a Career Development Center liaison at various campus events and providing information to increase the awareness of available career resources and services•Worked in collaboration with teammates to develop and implement marketing and communication strategies for the Career Development Center to inform student population of upcoming job fairs and events•Conducted marketing research/trend analysis concerning the scope of outreach goals, compile data, prepare monthly reports and provide recommendations to strategically align with marketing campaigns•Tracked social media analytics to produce data reports/presentations for department using technology and computer application•Use discretion and excellent judgment to maintain confidential documents and data•Demonstrated excellent communication and interpersonal skills by greeting and assisting students, alumni and campus personnel who visit the Career Development Center, answer questions and provide appropriate referrals or supportive services•Exhibited leadership skills in overseeing the training of new teammates on policy, procedures, responsibilities and professionalism •Boosted the number of students utilizing Career Center services by providing support to the staff and act as a liaison at job fairs and events as needed •Frequently exercised knowledge of computer applications and software to complete daily clerical tasks and special projects

Irvine, California

• Utilized the PHQ-9 Questionnaire to closely measure depression and response to treatment• Maximized participants positive social interactions 80% by coordinating and hosting support groups/outings under the supervision and guidance of a case manager•Coordinated and facilitated weekly supportive counseling sessions for participants in one-on-one and in groups setting to promote and increase mental health, socialization, preserve dignity and improve quality of life by 70%• Assessed, referred, linked and assisted in registering participants to community resources, medical services and organizations to help improve quality of life and prevent mental health issues•Provided case manager with any new or unaddressed issues that arise during assessment and counseling sessions to improve the quality of life

Cerritos, California

•Tracked and updated inventory items, daily customer transactions and online purchases using Square system• Exercised excellent interpersonal and communication skills with the ability to provide superior customer service effectively using oral, listening and nonverbal skills• Trained and supervised new interns within the organization to foster lasting relationships with customers and the community while building a supportive team

Bellflower, California

• Utilized the Adult Standard Biopsychosocial Assessment framework to identify residents’ biological, psychological and sociocultural functions and development• Cultivated genuine relationships with residents, strengthening their cognitive, physical and social skills• Linked residents and their families with community agencies to ensure clients medical/health, educational, nutritional and housing needs are met• Assisted Activities Department with exercises and events focused on improving socialization and quality of life for residents• Conducted quality satisfaction surveys with residents to improve their needs within the facility• Provided comfort through companionship for residents to strengthen and preserve their cognitive, physical, and social skills• Assisted Activities Department with exercises and events to increase socialization and self-confidence among residents

Long Beach, California

• Exhibited superior communication and interpersonal skills with residents, family members, emergency first responders, doctors, vendors and staff by greeting, answering calls and assisting with questions or directed them to the appropriate department for services• iDemonstrated compassion, empathy and patience when interacting with dementia residents to ensure the best service is provided while preserving their dignity• Exercised strong leadership and controlled professionalism under stressful and unpredictable situations • Strengthened line of communication and efficiency of notifying caregivers of residents needs by 75% with consistency by monitoring and logging requests•Offered support for business office, resident manager, and activities director with existing and new projects which enrich the productivity/success of the company and better the environment for the residents • Assisted in the Business Office Manager by auditing payroll and bank statements• Created documents, templates and spreadsheets to increase the efficiency and confidentiality of resident’s records• Daily updated the Resident Census Report and logged new information/changes regarding residents’ status

Anaheim, Ca

• Daily utilized computer applications and software to complete clerical tasks and special projects• Utilized QuickBooks to audit company bank statements, accounts payable, accounts receivable; process accounts payable checks and deposits; run and balance account reports• Weekly processed payroll for up to 150 employees and assess workers comp taxes through ADP and created MS Excel chart to check and balance • Boosted the flow of communication, organization and efficiency 80% by creating charts, documents, presentations, maps and policies utilizing MS Suite• Slashed material costs 45% by efficiently and accurately placing orders, track shipping and receiving, and distribute inventory within the company • Requested and distributed insurance certificates for clients and company vehicles• Communicated to supervisors of projects requested/issues reported and status reports• Provided assistance to Human Resources in processing new employees and maintaining confidential employee records• Produced and sent invoices for completed jobs and monthly billing• Generated budget estimates, proposals and contracts according to executives, sales and marketing representative and field supervisors• Demonstrated excellent communication and interpersonal skills by greeting and assisting clients and vendors with efficiency for questions, concerns as well as distributing information and data when requested• Offered exceptional backup support for office staff and field supervisors• Directly provided a unique superior support to executive management and marketing teams

Bachelor Of Arts (Ba), Human Development, Gpa 3.75

Certificate, Gerontology, Gpa 3.75

Associate Of Arts (Aa), Human Services, Gpa 3.6