Eileen Stewart Email and Phone Number
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Experience working with strategic enterprise customers across multiple industries. Successfully and consistently produce exceptional results working with key business decision makers to evangelize Dynamics 365 and the Power Platform. Coaching customers along their journey to effectively prepare for change and get value from their investment. Strong customer advocate resulting in retention, growth, and renewal. Effective communicator, self-starter, and passionate around customer successAWARDSGold Club Winner – June 2022 – leading with customer obsession, driving true transformation for businesses, while living our values as One MicrosoftLiving our Culture – Q3 2022 – Maximizing the moment with customers with a design thinking approach, leading Power Platform Success Planning Workshops across strategic accounts. Dynamics Titanium CSM Excellence – March 2021 –established trust, inspired new ideas, and converted vision to positive business impact with the customer’s Dynamics implementation.Hero Award – FY 21 Q2 – chosen within the MSUS organization - accelerated customer centricity, simplicity, tech intensity, business led compliance excellence and empathy in action.Customer Success Business Applications Ninja Warrior Winner in 2021 and 2022 -. competed against MSUS CSM’s with challenges designed to help grow my skills to drive more success with customers.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Principal Technical Specialist, Modern WorkMicrosoft Sep 2023 - PresentMalvern, Pennsylvania, United StatesEmpowering my customers to maximize the overall employee experience. Helping to digitally transform organizations by leveraging the Modern Work solutions: Microsoft Teams Calling, Meetings, devices, Teams Premium, Microsoft 365 Copilot, Frontline Worker enablement and Viva products,
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Senior Customer Success ManagerMicrosoft Jun 2020 - Sep 2023Malvern, Pennsylvania, United StatesSenior Customer Success Manager, Business Applications, Financial ServicesPassionate about helping my customers realize value with their Power Platform and Dynamics investments. Trusted advisor within the Insurance industry managing strategic accounts. • Protect Recurring Business Applications Revenue with 0% churn in my accounts.• Leader in execution of Power Platform Maturity Workshops to align on current state, understand gaps, and define a roadmap to increase maturity. Demonstrated impact with my Financial Services customers and to the larger MSUS and Global Community.• Leverage Design thinking approach to promote engagement and interaction and coached and mentored the CSM community in facilitation of workshops.• Driving license assignment and consumption to allow for further expansion and growth.• Defined clear success plans for all accounts ensuring that the renewal remains on target with a clear path for upside.
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Customer Success ManagerMicrosoft Jan 2018 - Jun 2020Malvern, PaFocused on driving customer success with Dynamics 365 customers in the Philadelphia area. Ensure that my customers get the most value from their investment. Help drive adoption and represent the voice of my customers within Microsoft.
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Technical Sales Specialist, Collaboration & Watson TalentIbm Jul 2016 - Oct 2017Greater Philadelphia AreaFocused on accounts in the Retail industry to sell Collaboration and Watson Talent solutions. This includes Social, Cognitive, and Kenexa Smarter Workforce solutions. Support three sales representatives covering accounts in PA, NJ, NY, and MI areas. Develop prospecting plans, identify new opportunities and present our solutions to customers. Listen to customer requirements and goals and recommend the best solution based on those needs. -
Technical Sales Specialist, CollaborationIbm Jul 2002 - Jul 2016Greater Philadelphia AreaEstablished strong relationships with customer base in the MidAtlantic territory. Developed sales strategies with sales representatives. Prepared and demonstrated IBM collaboration offerings to customers and IBM colleagues. Addressed the customer's business problems. Provided technical guidance and consultation. Resolved technical problems which may be barriers to sales. Negotiated with development, support, and product management on the customer's behalf. Developed plan letters, installed products, and managed product evaluations. Managed , led, and created RFI and RFP responses on short time frames.
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Project Manager, PmpIbm Jul 2000 - Jul 2002Greater Philadelphia AreaManaged large consulting projects for customers in the Mid-Atlantic region. Ensured customer expectations were met while managing the budget and project plan. Defined roles and responsibilities for the IBM and customer teams. Established appropriate communication methods. Evaluated deliverables for technical quality and accuracy. Conducted team review and customer meetings. Assessed and mitigated risk and enforced and managed the change control processes.
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Senior Technical ConsultantIbm Jul 1999 - Jul 2000Greater Philadelphia AreaResponsible for Notes application development and system administration activities. Developed, tested, and implemented applications. Led requirements analysis and code review sessions with customers. Installed and configured Domino servers in production environments. Provided administration instruction to customers. Documented installation, administration and configuration procedures. Created training materials for end users and led the training sessions.
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Lotus Notes DeveloperCgi Systems Inc. Jul 1993 - Jul 1999Greater Boston AreaDesigned, developed and presented Lotus Notes applications to customers in the New England area. Performed requirements analysis, wrote detailed design specifications documents and designed the applications according to the specifications. Conducted training courses at customer locations all around the world. Created custom training manuals in basic notes concepts, application specifics, and calendaring and scheduling. Managed a number of customer projects.
Eileen Stewart Skills
Eileen Stewart Education Details
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Communication And Media Studies -
Methacton High School
Frequently Asked Questions about Eileen Stewart
What company does Eileen Stewart work for?
Eileen Stewart works for Microsoft
What is Eileen Stewart's role at the current company?
Eileen Stewart's current role is Principal Technical Specialist, Modern Work, Manufacturing- "Helping customers to maximize the employee experience by leveraging solutions in the Modern Work portfolio.".
What is Eileen Stewart's email address?
Eileen Stewart's email address is ei****@****ibm.com
What is Eileen Stewart's direct phone number?
Eileen Stewart's direct phone number is +126725*****
What schools did Eileen Stewart attend?
Eileen Stewart attended Widener University, Methacton High School.
What are some of Eileen Stewart's interests?
Eileen Stewart has interest in Children.
What skills is Eileen Stewart known for?
Eileen Stewart has skills like Lotus Domino, Sametime, Cloud Computing, Lotus, Solution Architecture, Websphere, Enterprise Software, Websphere Application Server, Saas, Websphere Portal, Enterprise Content Management, Aix.
Who are Eileen Stewart's colleagues?
Eileen Stewart's colleagues are 魏琦潇, R.sathiesh Kumar Bca, Lawrence Williams, Gladys Del Carmen Pichardo, Surin Jedjariyakul, Ajmal Khan, Rose Peacock.
Not the Eileen Stewart you were looking for?
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Eileen Stewart
Denver, Co1accenture.com -
3wheatonlibrary.org, wheaton.lib.il.us, fnal.gov -
2centerforsight.net, centerforsight.net3 +194148XXXXX
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Eileen Stewart
Professional With A Pulse On The Needs Of The Community And The Talent And Skills To Create Patnerships, Events And Awareness For Positive Change!Pittsburgh, Pa4bgcwpa.org, verizon.net, comcast.net, caranetics.com2 +141253XXXXX
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Eileen Stewart
Pediatric Cardiologist At Dell Medical School At The University Of Texas At AustinAustin, Tx
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