Experience working with strategic enterprise customers across multiple industries. Successfully and consistently produce exceptional results working with key business decision makers to evangelize Dynamics 365 and the Power Platform. Coaching customers along their journey to effectively prepare for change and get value from their investment. Strong customer advocate resulting in retention, growth, and renewal. Effective communicator, self-starter, and passionate around customer successAWARDSGold Club Winner – June 2022 – leading with customer obsession, driving true transformation for businesses, while living our values as One MicrosoftLiving our Culture – Q3 2022 – Maximizing the moment with customers with a design thinking approach, leading Power Platform Success Planning Workshops across strategic accounts. Dynamics Titanium CSM Excellence – March 2021 –established trust, inspired new ideas, and converted vision to positive business impact with the customer’s Dynamics implementation.Hero Award – FY 21 Q2 – chosen within the MSUS organization - accelerated customer centricity, simplicity, tech intensity, business led compliance excellence and empathy in action.Customer Success Business Applications Ninja Warrior Winner in 2021 and 2022 -. competed against MSUS CSM’s with challenges designed to help grow my skills to drive more success with customers.
Listed skills include Lotus Domino, Sametime, Cloud Computing, Lotus, and 38 others.