Emily Wilkinson Email & Phone Number

Vernon, New York, United States

Vernon, Ny

Vernon, Ny

Verona, New York

• Contract corporate events with 26+ overnight rooms on peak night. • Provide site tours of the property to prospective clients including meeting space, overnight accommodation locations, gaming floor, amenities (including- golf courses, golf dome, spa services, restaurants, entertainment venues)• Manage availability for overnight rooms at 4 overnight accommodation locations• Place events in meeting space appropriate to capacity and event needs while maximizing the use of 100,000 square feet of meeting space at the Resort• Adhere to meeting room rental/food & beverage guidelines while working with guests to create successful events• Create and maintain meaningful relationships with guests to ensure satisfaction and to promote repeat business

Verona, Ny

• Contract corporate and social events with 0-25 overnight rooms on peak night. • Provide site tours of the property to prospective clients including meeting space, overnight accommodation locations, gaming floor, amenities (including- golf courses, golf dome, spa services, restaurants, entertainment venues)• Manage availability for overnight rooms at 4 overnight accommodation locations• Place events in meeting space appropriate to capacity and event needs while maximizing the use of 100,000 square feet of meeting space at the Resort• Adhere to meeting room rental/food & beverage guidelines while working with guests to create successful events• Create and maintain meaningful relationships with guests to ensure satisfaction and to promote repeat business

Verona, Ny

• On-site liaison between client and hotel operations staff.• Executed seamless transition throughout all stages of the event from planning to fruition.• Managed hotel room blocks.• Created of Banquet Event Orders (BEOs) and estimated banquet checks for each event.• Worked directly with new clients for catering-only accounts from contract creation to servicing the event.• Constant interaction and ability to maintain relationships with all internal departments at the Resort including Accommodations, Restaurants, Front Desk, Transportation, Banquets, AV, Gaming, Bakery, IT, Environmental Services, Golf, Finance, VIP Services, Security, Event Center Staff, Fire Marshal, Facilities.• Extensive knowledge of property and procedures.• Provided clients with property tours including catering/event space, hotels and gaming floor.• Assisted in creating new catering menus for small corporate events of 25 guests or less.

Dryden, Ny

Management and Supervision:Promoted rapidly from teller to head teller at a well-known community bank. Oversaw all operations of the teller line including managing 5 tellers, creating schedules, problem solving, balancing teller totals and handling customer service relations. Participated in staff hiring, training, and overall managing. Supervised teller line. Managed and balanced teller and vault totals. Prepared spreadsheets for monthly review. Developed manageable and productive daily schedule for tellers. Marketing and Customer Relations:Developed and implemented strategic marketing plan and website for community bank resulting in increase of new customers. Created prototype filing system for loan folders and customer documents. Organized bank's representation at Business Showcase of Cortland County

Syracuse, New York Area

Assisted with creating numerous marketing campaigns involving the airport and the community. Revived monthly internal newsletter to increase departmental communications. Attended meetings and prepared and distributed minutes.