Ekin Başar Email & Phone Number

Hollanda

Your Porter App is the channel management tool for Airbnb hosts to automate and manage their listings the right way with ease.As the first point of contact for our users, -I carried out the demo calls with the leads, -Onboarded them to our platform,-I made sure that their accounts were customized in a way that they can most benefit from the Your Porter App.Moreover, I was involved in managing the minor bugs, reporting them to our R&D Team, and following up throughout… Show more Your Porter App is the channel management tool for Airbnb hosts to automate and manage their listings the right way with ease.As the first point of contact for our users, -I carried out the demo calls with the leads, -Onboarded them to our platform,-I made sure that their accounts were customized in a way that they can most benefit from the Your Porter App.Moreover, I was involved in managing the minor bugs, reporting them to our R&D Team, and following up throughout the process to inform the users frequently to set expectations.Managing the feature requests, I escalated them to our Product Team and shaped our Product Roadmap in light of customer needs and matter or urgency. Show less

Beyoğlu

As a Customer Support Specialist, I was in charge of handling the guest operations and making sure that every customer was happy and they were served right. I was the point of contact and source of trust for their experience with Alldaywifi.

Antalya, Türkiye