Home Consultant
As a Home Consultant at Pepperfry, I provided expert guidance to customers in selecting furniture and home decor products, ensuring an exceptional customer experience and driving sales growth.Key Responsibilities:1. Conduct in-home consultations to understand customer needs and preferences.2. Offer personalized furniture and decor recommendations, resulting in sales conversions.3. Collaborate with customers to design and visualize spaces.4. Build and maintain strong relationships with clients, ensuring their complete satisfaction by handling their escalations.5. Achieve and exceed monthly sales targets through effective upselling and cross-selling strategies.6. Stay updated on product knowledge, design trends, and industry developments.
Dec 2023 - Sep 2024
