Elaine Thai Email & Phone Number

California, United States

- Was a UX Researcher from June to September 2022; and then was promoted to a UX Research Pod Lead- Is an integral part of the Core UX Rapid Research team- Leads and oversees the work of two UX researchers on our team- Conducts fast-paced research with participant sessions on a bi-weekly basis- Communicates with cross-functional stakeholders (e.g., UXR.

Mountain View, California, United States

- Managed an important workstream for user research on the Hardware UX Wearables team- Created research protocols after discussing stakeholders' needs and questions- Recruited participants, moderated in-person/remote sessions, and processed incentives- Prepared session documents and devices, performed troubleshooting, and collected data- Analyzed.

Sunnyvale, California, United States

- Conducted participant research on released and unreleased Alexa products- Recruited and screened participants based on project criteria- Created session protocol and maintained documentation- Ran a variety of remote participant sessions (unmoderated, moderated, instructed)- Analyzed quantitative/qualitative data (objective data, feedback, surveys, etc.).

San Jose, CA

- Handled essential office tasks: faxing, scanning, copying, filing, data entry- Conducted client research for principal financial advisor on case-by-case basis- Maintained principal’s schedule: booking, rescheduling, cancelling appointments- Compiled reports and spreadsheets to summarize financial outlook- Communicated with vendors and third parties to.

San Jose, California, United States

- Dr. Rosenberg's "Interaction Design I" graduate design course (ISE 218)

5650 Cottle Rd., Suite 20, San Jose, CA 95123

- Customer service: greeted guests, answered phones, stock checks, maintained appointments- Cashier functions: POS, purchases, returns, exchanges, discounts, pricing errors, guest accommodations, transaction voids, pay in and pay out in-store purchasing needs, authorizations- Vendors: advertised and scheduled appointments for in-store events with vendors.

21250 Stevens Creek Blvd, Cupertino, CA 95014

De Anza College Writing and Reading Center (WRC)- Greeted guests, scheduled tutoring appointments, maintained workshops and tutoring services- Printed and made copies of important documents- Tutored students and trained new reading and writing tutorsAs a weekly individual tutor, I met at least once a week with tutees to help them with their reading and.

Master'S Degree, Human Factors/Ergonomics

Activities and Societies: Human Factors and Ergonomics Local Student Chapter (HFE); Human Factors and Ergonomics Society (HFES); and Human.

Bachelor'S Degree, Industrial And Organizational Psychology