Undergraduate grader for Technology Strategy. Assessed and provided feedback on students’ written reports and oral presentations with respect to understanding of course concepts and communication of ideas. Facilitated communication between students and professor, answered questions about course content and expectations, submitted grades to university systems, and managed course website.

Completed prior art searches to analyze the patent landscape for new inventions from Vanderbilt faculty. Performed market research to find companies that may be interested in licensing the technology. Concisely described the technology and its potential in one-page marketing summaries. Found company contacts and collaborated with licensing officers to carry out marketing campaigns.

Worked with customers, coworkers, and managers to make returns, run a cash register, fulfill and check on status of online orders, coordinate deliveries, and assist customers with credit card accounts and applications. Acted as a liaison between customers, store managers, and corporate staff to resolve conflicts and improve customer satisfaction through empathetic, proactive, and customer-focused problem-solving.

Worked at a manufacturing facility in Pawtucket, RI that specializes in metal stamping, production tapping, and assembly of luggage hardware and grinding wheel hubs. Completed warehouse inventory, designed company shipping label, fulfilled and packaged orders for shipment, organized parts to prepare for assembly, and filed bills and paperwork.