Eldridge Davis Email & Phone Number

Hanover, Md

• Develop reports to manage program performance • Compile and improve relevant business data processes to reduce weekly processing time of 40%• Reconcile and manage data quality and problem solve discrepancies• Prepare corporate level reports for senior executives• Gather requirements from business stakeholders and translate into technical requirements

Baltimore, Maryland Area

• Managed mail program $41M budget, booked 196K personal loans, and yielded over $1.2M in advances• Created forecasting analysis and incremental funding on loan bookings projections• Presented comprehensive performance reports to executive team• Identified and directed opportunities to optimize the program• Coached, mentored, and trained staff

Baltimore, Maryland Area

• Administered quarterly audit testing and controls• Managed internal reports and presentation to executive team• Presented process improvement recommendations to department lead• Coached, mentored, and trained staff

Baltimore, Maryland Area

• Managed collection agencies and collected $1.5M in charged off accounts • Conducted on-site audits with collection agencies• Resolved credit bureau disputes for customers• Coached, mentored, and trained staff

- Developed a collection strategy.- Performed account receivables duties.- Created ad hoc reports.

Baltimore, Maryland Area

- Collected on charged off accounts.