Eldridge Davis Email & Phone Number

Hanover, MD

• Develop reports to manage program performance
• Compile and improve relevant business data processes to reduce weekly processing time of 40%
• Reconcile and manage data quality and problem solve discrepancies
• Prepare corporate level reports for senior executives
• Gather requirements from business stakeholders and translate into technical requirements

Baltimore, Maryland Area

• Managed mail program $41M budget, booked 196K personal loans, and yielded over $1.2M in advances
• Created forecasting analysis and incremental funding on loan bookings projections
• Presented comprehensive performance reports to executive team
• Identified and directed opportunities to optimize the program
• Coached, mentored, and trained staff

Baltimore, Maryland Area

• Administered quarterly audit testing and controls
• Managed internal reports and presentation to executive team
• Presented process improvement recommendations to department lead
• Coached, mentored, and trained staff

Baltimore, Maryland Area

• Managed collection agencies and collected $1.5M in charged off accounts
• Conducted on-site audits with collection agencies
• Resolved credit bureau disputes for customers
• Coached, mentored, and trained staff

- Developed a collection strategy.- Performed account receivables duties.- Created ad hoc reports.

Baltimore, Maryland Area

- Collected on charged off accounts.