Manually perform the steps described in test cases to ensure the software behaves correctly. This includes interacting with the user interface, checking functionality, and validating outputs.Skilled in designing and executing test cases across various platforms (iOS, Android, OSX, Windows), detecting defects, and collaborating effectively with development teams to ensure the delivery of high-quality products.Collaborated with a team of developers and QA specialists to ensure timely and accurate defect resolution.Performed regression testing on 25 major releases, enhancing software stability by detecting and resolving 300+ issues.Test Documentation: Experienced in crafting comprehensive test documentation, including Test Cases, Checklists, and Test Plans.Purchases and Paywalls Testing: Adept at testing e-commerce functionalities and paywall implementations to ensure seamless user transactions.Analytics Testing: Competent in evaluating analytics platforms such as devtodev, Appsflyer, and Firebase to validate data accuracy and performance metrics.

Processed requests from clients using the Jira help desk system;Maintained performance of the gaming infrastructure;Analyzing logs to troubleshoot game-related problems;Interacted with associated departments and partners’ help desk systems, monitoring systems;Researched database to determine resolutions to problems and answer inquiries.

Analyzed data to identify anomalies or patterns indicating fraudulent activity;Verified applications for crypto wallets, carsharing services and similar services;Communicated with all parties involved in obtaining verification information;Handled personal information confidentially and responsibly.

Communicated with guests to understand their needs and provide exceptional service;Handled and resolved guest complaints in a professional manner;Managed invoicing and billing for guests' stays and services used;Prepared reports on check-ins, check-outs, housekeeping, and guest services;Performed daily audit at the end of the shift.