Elena Denton Email & Phone Number

Strategic sales plans for the customers in an assigned territoryPresentations and recurring calls with customers and partnersProspect qualifying: new opportunities and successful customer implementations Internal collaboration: customer success team, renewals specialists and engineers to ensure overall customer satisfactionTracking opportunities in Salesforce with high attention to hygiene, and providing weekly, monthly and quarterly forecast

-Sales Operations Skills-Committed to building strong relationships-Excellent communication skills-Passion for technology and innovation-Strategic planning and customized approach -Active collaboration and participation in teamwork-High level of motivation and strong drive for results

• Managed relationship with multiple re-sellers in the assigned territory• Provided quotations and submitted net new and renewal orders for such product as Vmware, AirWatch and Veeam• Informed partners of product promotions and incentive programs to encourage growth of business• Suggested and implemented new order processes to simplify and improve quality of service• Resolved customer discrepancies, complaints, RMA requests• Provided sales forecast on monthly and quarterly basis• Received Vmware Sales Certification (VSP)• Received President Club Award for the year of 2017

Denver Co

* Responsible for the renewal of software support agreements to an established customer base - Cisco and Bluecoat*Working closely with sales managers to collate suppliers quotations and compile for the client*Able to support Multi-million dollar clients in automation industry*Use databases to research accounts and uncover new opportunities with Cisco, Aruba, Polycom and Bluecoat*Working effectively with 200-300 accounts per quarter*Generate sales quotations for customers, using dedicated sales database systems (Cisco Service Contract Center - CSCC, Salesforce, Oracle)*Ensure the integrity of client information maintained in the database systems: CRM (Atlas, Zenith)*Assist with streamlining of systems and processes to further enhance automation and efficiency*Cross-selling and up-selling to generate new business*Meeting or exceeding revenue quota goals on a quarterly basis*Build success plans with each customer in the designated territory***Have won multiple SPIFFS as a result of successful sales performance***

Denver Co

• Managed multiple phone lines• Created and updated databases• Scheduled and maintained calendar of appointments, meetings and travel itineraries • Preparation of sales reports• Coordinated office services• Proofread and finalized letters, reports, statements, invoices, forms• Transcribed notes from voice recordings• Conducted and organized new hire orientations

Steamboat Springs, Co

Was responsible for overall operations of the store including:• Establishing long-term relations with clientele • Conducting sales training and supervising employees’ performance• Critical thinking in resolving customer-related issues• Merchandising and floor layout• Cash balancing and bookkeeping • Maintaining profitability• Organizing various store events• Brand marketing F.M. Light and Sons’ 107 years of tradition

Master'S Degree, International Relations

Activities and Societies: Linguistics researches, translation and interpretation.

Master'S Degree, International Business

Major: International Relations Minor: French