Liz H. Email & Phone Number

Michigan, United States

Mt. Pleasant, MI United States

* Manages operational oversight of $200M global ServiceNow practice. * Design, maintain, and manage sales and financial briefing books for the global and regional practice leaders which provide them with current view of their sales performance, industry and client portfolio, and financial performance to targets.* Support global initiatives to drive cost.

Chicago, Illinois

* Leads the program and project management organization delivering complex large-scale or multiple mid-sized information technology projects, specializing in implementations and integrations with the ServiceNow platform.* Sets strategy and enforces methodology for Developing project plans, objectives and schedules that support client objectives and.

* Leads a $25M Applications IT Services contract providing applications maintenance and development services for over 250 applications running grocery store operations for over 750 retail stores. * Provides leadership and management of 200+ resources, both onshore and offshore supporting service level commitments to operational excellence for application.

Greenville, South Carolina Area

* Lead a $13.6M transformation program with 6 work streams, 50 projects and 250 major milestones across multiple capabilites including application services, network, hosting, end user computing, security, and services management and integration to transform a major grocery retailer's IT services to their future mode of operations* Plan, direct, and.

Established an Enterprise Program Office which defines the processes, tools, and governance required to effectively manage and report on over 300 programs/projects and provide the integrated view to enterprise leadership and client executivesEstablished program management governance and oversight for technology refresh program deploying 34,000 desktops.

Planned, directed, and coordinated global team activities to manage and implement strategy, policies, processes, tools, and skills to 32,000 person organization. Determined, monitored, and reviewed all program economics to include costs, operational budgets, staffing requirements, resources, and risk for $20M program. Led the program teams in determining.

Project Type Dow Chemical Enterprise Program Office Responsibilities Planned, directed, and coordinated cross-functional team's activities to manage and implement 350 ongoing infrastructure projects and interrelated programsParticipated in initiatives to implement ITEM/ITIL FrameworkWorked with senior management on program proposals, bids, contracts.

Project Type Xerox Order Systems Responsibilities Led 50 Information Analysts supporting Xerox applications for sales and order entry, financial systems enhancements, supplies, and service billing applications. Profit/Loss management for $6.7 million budget, workforce planning, strategic business planning, business partner agreements, and client.

Project Type Product Purchasing and Materials Management Systems Responsibilities Designed, constructed, tested and implement portions of business and technical mainframe and client IT solutions through use of Systems Life Cycle (SLC3) and PM2 methodologyLed project planning, scheduling, monitoring, and reporting activities for large complex applications.

Master, Business Administration

Bachelor Of Science, Business Administration; Management Information Systems