Oversaw front office staff of twenty at multiple site locations. Hired and managed per diem front office staff upward of ten employees at a time. Ran quarterly meetings with direct staff from each location and per diem team. Collaborated with management from other departments in company to establish best practice policies. Worked with billing department on implementation of Athena for multiple site locations.

Started as per diem employee and promoted to full time office employee then to manager. Managed schedule of four or more providers. Supervised three front office staff and indirect staff of five or more. Verified patient insurance benefits. Collaborated with billing department on facility management including credentialing and insurance check handling.