I have over 10+ years of experience in coaching and leading customer-facing teams in the financial services industry. I am responsible for providing training, support, and guidance to ensure high team performance and compliance with the company's standards and policies.I am skilled in maintaining technical knowledge and serving as a subject matter expert for my team and the wider organization. I am adept at driving process improvement and building relationships at the corporate level. I have a proven track record in delivering customer education programs and achieving organic growth through cross-selling and upselling strategies. I am recognized for motivating my team, fostering a positive work environment, and achieving outstanding results.